Tom Baird Email & Phone Number

England, United Kingdom

East Sussex, Uk

Responsible for leading in the area of HR systems management. Working with Midland to ensure the streamlined transition from iTrent Blue to iTrent Electric within HR and wider business.Taking a leading role on reporting and process improvement to get the most out of the HR systems including Business Objects, My Options and ITrent.Performing HR administration activities such as recruitment and Payroll within the HR team.

Creative writing has always been something I have enjoyed and dabbled in. it has now become a passion.with my 'writing project' I am endeavouring to write and publish my first novel by the end of this year.It is a labour of love where dreams can be made that become a reality written in black and white.

Ringmer, East Sussex, United Kingdom

Heading up a team who are responsible for system training, process mapping, supporting implemention of client contracts, user acceptance testing (UAT) of new and exciting systems and providing subject matter expertise.Working using an agile methodology to streamline business process to provide efficientcies, cost savings and a better customer journey. Supporting project work providing business analysis (BA) support with user stories, UAT script writing, process mapping and subject matter expertise. Full proficient with Excel, Visio, Jira and PowerPoint and adapt with Appian.Key tasks include assessing learning and development needs, training design, work instruction manual upkeep and creating as well as inivation and business improvement strategy through quick wins and streamlining.

Working in an agile environment conducting system testing of a new service delivery system.Participating in daily stand ups, bug triage, reporting of test results via JIRA.

Ringmer, East Sussex, United Kingdom

The management of 2 Teams with a head count of 14 direct reports and running of high profile contracts to ensure the success of the daily running of the administrative functions.Reporting of success with keeping to KPIs as well as continual improvement with services to our clients.Responsible for annual development of the administrative teams both individually and across the team.

Ringmer, East Sussex, United Kingdom

Responsible for all internal administration training.Working to keep internal work instructions up to date, designing and implementing new work process, strategies and procedures. Providing exceptional training for both new and existing staff.involved in system updates both on a consultative level as well as a valuable 'User Acceptance Testing' tester in an Agile eviroment. Fully knowledgeable with Jira, producing User stories and UAT test scripts.

Ringmer, East Sussex, United Kingdom

Responsible for a Team of 4 servicing 26 Clients.Key tasks included ensuring all service level agreements were met. Taking responsibility of staff performance, absence and development.having a keen eye for detail ensuring that all processes were followed and any Client specific requests were taken into account.

Ringmer, East Sussex, United Kingdom

Lewes, East Sussex, United Kingdom

Cipd Level 5 Associate Diploma In People Management, People Management, Cipd Level 5

Ba (Honours) History, Ancient/Classical Greek And Roman

Foundation Degree Broadcast Media, Radio And Television Broadcasting, Distinction