• Drive sales and enhance customer experiences through engaging techniques at shows, beer festivals and sporting events• Collaborate with the sales team to exceed revenue targets and develop effective sales strategies• Strategically arrange and merchandise the beer store, elevating product presentation and customer engagement• Organize and conduct brewery tours for weddings, corporate events and special occasions, providing informative and entertaining insights into the history and brewing process• Provide exceptional customer service as an events bartender, managing bar operations efficiently and ensuring a clean workspace

• Oversaw day-to-day operations, including sales, scheduling and resolving customer inquiries• Managed shipping, receiving and stockroom organization for efficient inventory management• Monitored inventory, pricing, visual merchandising and online order fulfillment• Led recruitment, onboarding and training of new hires - ensuring a motivated, skilled team• Coached staff on effective sales techniques, contributing to a boost in sales and a reduction in shrink• Engaged with the community through donations, local sponsorships, and a successful high school co-op program

• Demonstrated comprehensive expertise in men’s fashion, outerwear, skiwear, footwear and hard goods brands• Mentored and coached new team members to excel in sales and product knowledge• Consistently ranked within the top 3 out of 75+ staff in annual sales performance

• Promoted internally to lead retail operations, event logistics and scheduling, training, and supervision for a team of 75+ staff• Proficient in utilizing TicketMaster and Paciolan platforms for efficient ticket sales• Oversaw all aspects of sales, stock management, warehouse organization, and shipping/receiving• Collaborated within a team to devise and execute social media content strategies, managing live score updates, contests, game day promotions, and fan interactions across platforms (Facebook, Twitter, YouTube, and Instagram)