Building a pipeline of projects that positively impact the core D2C eCommerce KPIs linked to the objectives of the Samsung European Marketing Office, and managing the timely and cost-effective delivery of these projects across Marketing, Website Operations, Logistics, Fulfilment, Legal, Finance and more. Implement programme management tools to identify blockers, risks, solutions & contingency plans, and work alongside technical solution & Agile scrum teams to understand the nuances of each… Show more Building a pipeline of projects that positively impact the core D2C eCommerce KPIs linked to the objectives of the Samsung European Marketing Office, and managing the timely and cost-effective delivery of these projects across Marketing, Website Operations, Logistics, Fulfilment, Legal, Finance and more. Implement programme management tools to identify blockers, risks, solutions & contingency plans, and work alongside technical solution & Agile scrum teams to understand the nuances of each deliverable. Show less

Delivery of large-scale, cross-functional projects to improve DTC revenue and operational resilience for Samsung's European subsidiaries, particularly through new eCommerce functionality and extended channels such as Marketplaces. Strong focus on omnichannel enablement.

Designed and embedded wide-ranging eCommerce operations, fulfilment & supply chain processes across multiple Central & Eastern European territories.Project-managed the migration of 8 Samsung.com websites to a new eCommerce platform across Europe, winning a European Office President's Award in the process.

Continued responsibility for Dixons’ Marketplace channel, along with the end-to-end eCommercecustomer journey and trading of the Consumer Electronics range on currys.co.uk. Managed a team of people across Marketplaces, Online Merchandising, Trading & Analytics, which all sat under this role.

Managed the day-to-day operations, trading and marketing of Dixons' eCommerce Marketplace platforms, including systems integrations, budget and P&L ownership.Successfully delivered 20% growth in a single year pre-COVID, and then an eBay record revenue figure during lockdown.

Responsible for growing the Dropship business since its launch. Provided an eCommerce platform and operating model that enables commercial teams to extend the range on the Currys and PC World websites, whilst maintaining a D2C delivery journey that satisfies customer expectations.Since launching in July 2016, I oversaw the introduction of 2,400 additional SKUs to the online range from 40 different suppliers, with these numbers continuing to increase. These SKUs accounted for almost… Show more Responsible for growing the Dropship business since its launch. Provided an eCommerce platform and operating model that enables commercial teams to extend the range on the Currys and PC World websites, whilst maintaining a D2C delivery journey that satisfies customer expectations.Since launching in July 2016, I oversaw the introduction of 2,400 additional SKUs to the online range from 40 different suppliers, with these numbers continuing to increase. These SKUs accounted for almost 200,000 orders. Show less

Project managed various initiatives to improve the range offering to Grocery Home Shopping customers, ensuring fulfilment and in-store picking operations met delivery requirements.

Managed the Entertainment, Books, Telecoms and Health & Beauty Dropship categories.Worked closely with an ever-growing number of suppliers to achieve operational excellence and maintain a level of performance that met the needs and expectations of the Tesco Direct Customer, for the duration of the order fulfilment and customer journeys. Also maintained the relationship with Tesco's own depot, Oakwood, which fell under my remit as part of this role. This involved building and… Show more Managed the Entertainment, Books, Telecoms and Health & Beauty Dropship categories.Worked closely with an ever-growing number of suppliers to achieve operational excellence and maintain a level of performance that met the needs and expectations of the Tesco Direct Customer, for the duration of the order fulfilment and customer journeys. Also maintained the relationship with Tesco's own depot, Oakwood, which fell under my remit as part of this role. This involved building and implementing the operating model for fulfilment, including pre-orders, of games software, CD's, DVD's and books on Tesco Direct.Responsible for the Furniture & Home, Car Care and DIY categories in the final few months of this role. Show less

Undertook placements in 4 departments of Tesco Dotcom as part of its Graduate Scheme, working in both operational and project-based roles;• F&F Clothing (Marketing)• Grocery Operations Development (Project Management)• International Grocery Home Shopping (IT Service Management)• Dropship (Operations Management)The graduate scheme also incorporated the following which built experience and knowledge of the wider Tesco business outside of and within Dotcom;• 1 month… Show more Undertook placements in 4 departments of Tesco Dotcom as part of its Graduate Scheme, working in both operational and project-based roles;• F&F Clothing (Marketing)• Grocery Operations Development (Project Management)• International Grocery Home Shopping (IT Service Management)• Dropship (Operations Management)The graduate scheme also incorporated the following which built experience and knowledge of the wider Tesco business outside of and within Dotcom;• 1 month placement working in a Tesco store• 2 weeks Distribution overview visiting fulfilment operations across the UK• 1 month visit to the Tesco offices (HSC) in Bangalore, India - developed a strong understanding of Tesco Dotcom support functions and how they operate Show less

Involved in the audit of clients across a range of industries.

Worked in the Cuno Filtration division during my University placement, supporting on a wide variety of Marketing campaigns and activities to grow awareness of the brand.