Tom Behnen Email & Phone Number

St. Louis, MO, US

• Bar & Restaurant Group (7 Restaurants), Food Production Facility (Commissary)
• Responsible for the health, safety, engagement, and development of over 200 employees
• Create, approve, and execute weekly, quarterly, and yearly budgets
• Review and update P&Ls
• Created and maintained a safe culture (employee and guest) during COVID-19 pandemic
• Reorganized during COVID-19 pandemic to produce profit with 50% less sales

• Promoted from General Manager to Operations Manager in 5-months
• Increased Annual Revenue from $4.9 Million in 3 units to $14 Million in 7 units
• Formation of a commissary kitchen which added about $1 Million in sales per year while increasing brand consistency
• Built an operations team of 6 department heads and coordinating department’s SOPs
• Delivered 9 years of productivity records across all departments
• Increased production by 150% by creating departments in regional operations, marketing, social media, and special events

• Promoted from Assistant Manager to General Manager
• Optimized in-store operations to show a 11% increase in profits
• Reduced waste by 2% to save approx. $12,000 over a 5-month period
• Increased productivity 4% within the store with clear direction and team building
• Achieved 100% compliance across all production, service, and property metrics

• Created training programs, trained all managers in program
• Created an inventory tracking system, reducing overall costs by 2%
• Increased in-store sales by 10% with marketing promotions
• Forecasted customer demands and increased visibility
• Eliminated numerous production issues through coaching and counseling
• Optimized health & safety adherence to show a 5-point increase in inspection scores

Biology, Education

Education record