I am a results-driven professional with expertise in Information Systems Project Management/Coordination, Sales Administration/Operations, Customer Service, Systems Development, Product Marketing, Process Improvement, and Business Analysis. I have extensive direct experience in complete project lifecycle management including analysis, design, development, QA, training, documentation, implementation, support, and marketing of information systems for clients ranging from single-user PC-based to multi-user large scale to multi-tier client server businesses.Most recent experience includes management of system development and maintenance tasks for middleware projects using AT&T proprietary PRISM system development processes. Responsibilities include resource management, task planning, budgets, and status reporting. Projects included account validation and verification security projects (MyWorld Program) as well as service provisioning projects (DCoE Program).Other recent experience includes Project Management in a strategic and analytic report development group. I also have experience in customer retention advocacy and sales operations in a telephony company using Salesforce.com., as well as experience in project management for both Payroll and Tax Applications Development and Support teams using Siebel Call Center (CRM) applications, EXCEL, VISIO, COGNOS, and MS Project. I have extensive experience as a Development Manager supervising up to 33 analysts, programmers, and support personnel.Specialties: Project Management, MS Project, analytics