Salesforce user for over a decade, Expeditioner level with 85 badges, Lightning Experience Reports & Dashboards Specialist Super Badge, User Authentication Specialist Superbadge and 70,375 points. Experienced building queries and executing drip campaigns and ad-hoc campaigns for email and events. Prior experiences as Novel Administrator, RACF security administrator, 4 gl and script programming. Available for hire full time or contract.

Provide guidance in selecting government based websites for cities, towns, villages, boroughs, townships, counties, etc. and associated organizations. From pre-designed template sites to custom designed sites, each containing functionality and applications designed to guide citizens to receive effective service.

Servicing mortgage brokers with excellent service, tools, and process to help them close loans faster, cheaper, and better.

Manage and provide customer care services for concrete and foundation repair company. Recruit staff, train, inspect performance, reinforce positive behaviors and correct behaviors as needed. Report on production of staff for appointment setting, production scheduling, and permitting. Position ended as company was acquired and new owner laid off several managers.

Drive transfer student recruitment through excellent service and streamlined processes. Create recruiting events, programs, and communication plans, pieces, and messages to attract new transfer students each semester. Establish and build relationships with partner institutions, organizations, and businesses. Utilize CRM to assign territories, design queries, and manage communication plan. Managed processes and prepared annual report for title V grant.

Teach BUSN115 Introduction to Business as online Professor along with career as Manager in Registrar Services

Manage the new student enrollment process recurring on an 8 week cycle along with document managment of inbound transcripts, Registrar function for one of the colleges, and reporting.

Experienced in new student intake process from admissions through registration. Adept at collaborating with various departments involved in supporting this effort (Student Finance, Registrar, Academic Records, Student Services, Faculty Management, and Licensing). Have keen perspective of student point of view through 6 years as an Adjunct Business Professor and the challenges they face in successfully navigating and managing their learning experience as online students. Managed team consisting of 5 team leads and 50 specialists in Registrar Services including interviewed, hired, set performance goals and expectations, met on regular basis to discuss performance, trained, updated training materials, conducted performance reviews, etc. Also served as Registrar for one of the colleges.

Software sales, EDI, data integration. Also had stints in payroll (Ceridian) and internet rich media licensing (Viewpoint)

New account creation for enterprise level data integration and EDI solution involving lead generation, prospecting, presentations, demonstrations, RFP response, closing software and professional services sales.