Tom Blackburne Email & Phone Number

San Ramon, Ca, Us

Livermore, Ca

* Coordinate process for all new build construction projects in California region, and lead progress meetings with partner teams. * Manage ownership of operations inbox supporting inquiries from construction and technical operations teams. * Act as main point of contact and liaison for California operations of multiple national VIP clients.* Manage and coordinate survey and installation of property wide video delivery systems and WIFI products. * Review existing processes and… Show more * Coordinate process for all new build construction projects in California region, and lead progress meetings with partner teams. * Manage ownership of operations inbox supporting inquiries from construction and technical operations teams. * Act as main point of contact and liaison for California operations of multiple national VIP clients.* Manage and coordinate survey and installation of property wide video delivery systems and WIFI products. * Review existing processes and identify opportunities to improve efficiency and develop supporting documentation.* Attend weekly executive meetings and provide reporting on key metrics to leadership for California region. * Manage administration as site owner of MDU Operations and Xfinity Communities SharePoint homepages.* Update and maintain property records and user accounts within Salesforce for Xfinity Communities department. Show less

San Ramon

* Lead project and program roll outs including business process updates, system upgrades, and trainings.* Managed Branch Modification Requests process for over 400 field locations worldwide. * Maintained organizational hierarchy report and conduct monthly update process for branch, region, district teams.* Coordinated and facilitated monthly organizational change committee meetings for corporate and field teams.* Created and edited daily online communications for distribution to… Show more * Lead project and program roll outs including business process updates, system upgrades, and trainings.* Managed Branch Modification Requests process for over 400 field locations worldwide. * Maintained organizational hierarchy report and conduct monthly update process for branch, region, district teams.* Coordinated and facilitated monthly organizational change committee meetings for corporate and field teams.* Created and edited daily online communications for distribution to district teams via SharePoint. Show less

San Francisco Bay Area

* Managed operations division of California regional office. $1.2 million annual revenue and ten full time employees. * Met with prospective clients to perform demonstrations and prepared customized pricing proposals. * Created monthly schedule including crew assignment, notifying clients and access to job site.* Maintained operational budget including entry of incoming revenues and both material and labor expenses.

San Francisco

* Provided marketing support for product proposals and project presentations for sales managers.* Scheduled and supported project team meetings, created agendas, recorded minutes and key deliverables. * Coordinated and scheduled domestic and international travel arrangements and processed travel expense requests.* Coordinated annual industry conference including venue, accommodation, transportation and catering arrangements.

Walnut Creek

* Provided project and executive support to Project Manager as required including creation and maintenance of project documentation, complex spreadsheets, and meeting minutes.* Created and submitted departmental correspondence for distribution to senior management. * Assisted in monitoring and balancing of project budgets.* Lead Wholesale Citrix Conversion Project, successfully migrated 120 remote laptop users from Citrix network accounts to local application use and remote backup… Show more * Provided project and executive support to Project Manager as required including creation and maintenance of project documentation, complex spreadsheets, and meeting minutes.* Created and submitted departmental correspondence for distribution to senior management. * Assisted in monitoring and balancing of project budgets.* Lead Wholesale Citrix Conversion Project, successfully migrated 120 remote laptop users from Citrix network accounts to local application use and remote backup system two months prior to project deadline.* Designed and implemented tracking system for current and upcoming software application initiatives, providing Project Manager with the means to retrieve current data instantly for status reports to senior management. Show less

Concord

* Provided administrative and executive support to Operations Manager and over 200 employees. * Complete human resource procedures for new hires and terminations, and provide detailed information on human resource regulations and payroll policy to employees.* Monitored office procedures to ensure compliance with corporate information and security. * Worked with Enterprise Desktop Support group to support troubleshooting and network functionality for branch including installation and… Show more * Provided administrative and executive support to Operations Manager and over 200 employees. * Complete human resource procedures for new hires and terminations, and provide detailed information on human resource regulations and payroll policy to employees.* Monitored office procedures to ensure compliance with corporate information and security. * Worked with Enterprise Desktop Support group to support troubleshooting and network functionality for branch including installation and upgrade of computer and office equipment.* Supervised and directed workflow for administrative support team. Manage relocation of approximately 100 team members to secondary processing location. Show less