Who am I? My name is Tom Blanchard, I have over 40 years of automotive industry experience, and have been a TRACS user since 1999. Currently, I work at a successful NAPA Auto Care center in the Tampa Bay area, and rank in the top 2% of NAPA TRACS users nationwide. ASE Master CertifiedHazardous Waste Certified and Trained by OSHA, (Wazwopper)Mission Statement Using my real world experience, my objective is to teach you strategies within NAPA TRACS to increase your profitability and streamline your business processes. Why choose Tom Blanchard? Expert knowledge of the NAPA TRACS systemTRACS Beta tester for over 20 years Current real world experience using NAPA TRACS Proven techniques to increase productivity and profitability Custom marketing training and services Custom service advisor trainingProven sales increase year to yearIncreased profit year to yearReduced expenses to maximize profits Services AvailableTRACS training: Onsite & RemoteMarketing Operational coachingOutside salesFleet account development