Tom Bony Email & Phone Number

Rosh Haayin, IL

Ramat Gan, Tel Aviv District, Israel

• IT Team Member at Elementor company, Managed approximately 400 users, Worked in a SaaS environment with a domain based on Okta and Google Workspace, SAML SSO. Conducted most of the work in English. Collaborated with.
• Responsible for Providing Assistance to Computer System Users - On-Site and Remote. Handled Hardware and Software Issues on Mac and Windows Computers (Organization Predominantly Using Mac). Handled Various.
• Regular Interaction with Various Management Systems: JAMF, Okta, Jira, HiBob, Intune, etc.., Including Provisioning and Revoking Users' Permissions.
• Full Inventory Management of IT Equipment, Equipment Mapping, Procurement Orders, Supplier Collaboration, etc.
• Structured Knowledge Base Development for the IT Team and All Users - Extensive Experience Particularly in Writing Technical Guides.
• Significant Responsibility in Onboarding / Offboarding Processes.

Azriel, Center District, Israel

 Full responsibility for providing assistance to computer system users for all organizationemployees of Azrieli.com. Handling hardware and software troubleshooting, providing front-end and remote support,managing a network of 110 employees. Responsible for installing computer systems. Managing IT inventory, equipment mapping, purchase orders, and.