Process Improvement Manager
CurrentAugust 3, 2009 - CurrentWorking for the oldest pharmacy on Capitol Hill in Washington DC, I Manage the day-to-day process improvement efforts, IT, Communications, and Security operations of 4 independent and growing pharmacy locations. Serving as the program manager, I have managed the complete construction of 3 pharmacies. I'm currently managing major renovations at 2 pharmacies.While on site and in my Maryland suburban remote service center, I manage 6 separate networks… Show more August 3, 2009 - CurrentWorking for the oldest pharmacy on Capitol Hill in Washington DC, I Manage the day-to-day process improvement efforts, IT, Communications, and Security operations of 4 independent and growing pharmacy locations. Serving as the program manager, I have managed the complete construction of 3 pharmacies. I'm currently managing major renovations at 2 pharmacies.While on site and in my Maryland suburban remote service center, I manage 6 separate networks, consisting of switches, routers, servers, workstations, video surveillance, telecom, and VPNs. In a nutshell, the owner tells me that he wants to do something new in an existing pharmacy, or to build a new one, and I locate the needed resources and find a way to do complete the task. Being a hands-on manager I perform much of the electrical wiring and network cabling. I also teach teach other pharmacy personnel who have the interest how to support their local technology so that malfunctions are corrected quicker, and to add redundancy in help desk support. Show less