Tom Bromley is a Strategic Account Manager: Customer Experience || ITSM || CRM/Marketing at Freshworks. He possess expertise in account management, telecommunications, solution selling, b2b, unified communications and 11 more skills. Colleagues describe him as "I worked with Tom during a challenging time for us at Thomas Cook Tourism. We completed full review of several omni channel products and we’re super impressed by Tom’s ability to understand our business and use cases really quickly, it’s one of the key reasons we went with Freshworks! Tom built great rapport with all of our project team and delivered on his promises with amazing communication. In my opinion Tom is a real asset to any business and has real people skills which you rarely find these days.", "Tom was brilliant when we were working through the decision to move to Freshworks. He understood the challenges we were facing and did what he could to accommodate us.", and "Tom was an outstanding member of my team who consistently exceeded targets. He has a natural ability to meet customers’ needs, taking the time to fully understand their business, their strengths, areas of focus which is crucial in helping him to identify opportunities. He is a strategic thinker and a great team player. I would have no hesitation in recommending Tom to any employer due to his work ethic and more importantly great attitude."