Tom Brunton Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Managed and coordinated digital content across the website, EDMs, and other platforms, ensuring all communications adhered to brand guidelines and effectively delivered key messages to the community.- Led communications efforts for ICT projects, identifying stakeholder needs, providing strategic advice, and executing customized communications plans for both internal and external audiences.- Supported critical stakeholder engagement, developing presentations, placing strategic ads in local media, and building relationships with Victorian Government stakeholders at expos and events.- Spearheaded a major redesign of key webpages, enhancing user experience by integrating functionality improvements in collaboration with external agencies and internal teams.- Produced detailed analytics reports on communication channels and campaigns, driving continuous improvement and providing strategic recommendations to the Executive team.- Developed tools for efficient website maintenance, including an interactive sitemap, dashboards, and analytics spreadsheets to streamline issue management and collaboration with project teams.

Melbourne, Victoria, Australia

- Developed and executed a comprehensive communication strategy, simplifying complex information and driving the success of the change implementation plan.- Conducted in-depth assessments of stakeholder communication needs, ensuring clear, impactful, and targeted messaging.- Streamlined project communications by aligning messaging across newsletters, intranet updates, talking points, and meetings, improving engagement and understanding.- Designed and launched an internal intranet hub, significantly improving the distribution of critical information to a diverse audience.- Led COVID-19 communications, managing Public Order responses, return-to-office protocols, vaccination status tracking, and vaccine mandate communications, ensuring smooth navigation of pandemic challenges.

Melbourne, Victoria, Australia

- Managed and optimised product categories to improve merchandising and keep the online inventory updated.- Created engaging content for marketing blogs, press releases, product descriptions, and web assets like homepage banners, landing pages, and promotional tiles, driving traffic and boosting engagement.- Played a key role in executing the digital strategy, including a website redesign, marketing campaigns, and other strategic initiatives.- Leveraged Google Analytics and SAP to analyse sales trends and stock levels, providing insights that enhanced inventory management and sales performance.- Produced 80+ page work instructions on carrying out tasks, using Magento and other aspects of the role.

Melbourne, Australia

- Providing high level administrative support to the project stream leads and the PMO.- Assisting with project communications: writing newsletters and emails, coordination of events and focus groups, and conducting research as needed.- Coordinating co-design workshops (collating guest lists, booking venues, taking notes and ordering catering)

Melbourne, Australia

- Assisting in the development of internal communications planning for the portfolio / project - Communication material: Writing articles, producing videos and updating project intranet pages- Assisting in preparation of change readiness survey (inc. drafting questions, collating recipient lists etc)- Taking on ad hoc tasks for senior leaders and executives.- Process Mapping: capturing and validating existing processes using Nintex Promapp.

Melbourne, Australia

- Assisting with day-to-day operations of the stockroom- Customer service: Handling queries and answering product related questions, quickly resolving concerns and complaints, handling click & collect orders- Maintaining visual merchandising standards on the shopfloor- Processing large volume of deliveries (sometimes over 1000 units) twice per week- Processing stock transfers to and from other Zara stores - Delivering high level customer service in a busy environment - Maintaining product knowledge for new items coming in 2x weekly - Preparing for mid-year, Black Friday and Boxing Day sales

Australia

*Started as an internship and later moved into a casual role- Designing and implementing basic social media strategy for Facebook, Instagram and LinkedIn- Creating content for the website and social media channels - ensuring content tied in across different platforms- Assisting in the creation of digital marketing campaigns and promotions (B2C and B2B)- Testing the site to troubleshoot bugs and ensure smooth running - Designing graphics and visuals using Photoshop and InDesign and assisting with video production - Keeping up to date with industry trends

Melbourne, Australia

Producing high-level written copy for blogs, landing pages and reports.

Melbourne, Australia

Casual retail assistant at Smiggle - worked across various stores including Chadstone, Southland and Dandenong.

Bachelor Of Communication (Public Relations), Public Relations, Advertising, And Applied Communication

- Studied the theory surrounding brand ethics. Wrote a report on organisations using planned obsolescence to force consumers into buying.

Diploma Of Business (Public Relations), Public Relations, Advertising, And Applied Communication, High Distinction, Distinction