Tom Buckler Email & Phone Number

A highly motivated and results driven Banking Professional with proven experience gained in managing operational risk, issue management and policy governance across a number of financial products and countries. Logical and analytical, solves problems with creativity, generating imaginative yet practical solutions to complex issues, working under pressure in a dynamic and busy risk environment.Stakeholder Management - Engages early and often to maximise trust and influence. Recognises behaviours to maximise and maintain a productive relationship. Change Management - Initiates, manages and controls complex change programmes with empathy in sensitive situations, using extensive business acumen to deliver results in line with strategic aims and targets.Planning and Organisation - Devises and implements innovative yet practical plans and strategies that deliver specific and measurable results to meet organisational objectives.Customer - Maintains a strong customer focus, delivering customer-centric solutions to ensure satisfaction and fair outcomesCommunication - Confident and articulate, uses excellent written and verbal skills to build, develop and sustain a network of contacts and deliver persuasive, winning solutions. Able to adapt communication style to address across all levels within the business.Operations - Spearheads initiatives, solves problems and delivers demanding business objectives using sound organisational skills and scientific background.

Listed skills include Customer Service, Operational Risk, Compliance, Time Management, and 19 others.