• Taking part in on-site 1st line IT support for office and production areas of the plant.• Shadowing 2nd and 3rd line support and aiding with IT projects.• Completing relevant documentation for end users and technicians.• Imaging hardware and configuring software for new starters and equipment.• Carrying out maintenance and providing on-site support for Xerox and HP printers.• Resolving issues with SAP systems for users.• Working with Rumba & SIGIP systems on the… Show more • Taking part in on-site 1st line IT support for office and production areas of the plant.• Shadowing 2nd and 3rd line support and aiding with IT projects.• Completing relevant documentation for end users and technicians.• Imaging hardware and configuring software for new starters and equipment.• Carrying out maintenance and providing on-site support for Xerox and HP printers.• Resolving issues with SAP systems for users.• Working with Rumba & SIGIP systems on the production line and in the warehouse.• Providing Wi-Fi credentials to guests to the plant as well as dealing with networking issues.• Communicating with Head Office in Italy in company wide IT projects.• Managing the onsite asset management system for IT assets.• Participating in the mass roll-out of smartphones for field and on-site users.• Participating in the company wide mobile phone network migration Show less

• Creating and maintaining databases that have been used across Essex• Shadowing management in meetings and workshops and aiding with admin tasks on their behalf• Ensuring all computer and office facilities such as printers and scanners were fully functional and operational. • Meeting and greeting customers at the front desk and guiding them through the building• Helping vulnerable customers with queries related to job applications, job searching and CV… Show more • Creating and maintaining databases that have been used across Essex• Shadowing management in meetings and workshops and aiding with admin tasks on their behalf• Ensuring all computer and office facilities such as printers and scanners were fully functional and operational. • Meeting and greeting customers at the front desk and guiding them through the building• Helping vulnerable customers with queries related to job applications, job searching and CV building.• Researching suitable job vacancies for customers and staff and other departments inside the DWP and external events• Complying with the Data Protection Act and the Computer Misuse Act when using IT systems and office behaviour. Show less

• Assisting management staff with administrative tasks such as filing and photocopying.• Welcoming visitors and answering telephone calls.• Making payments in person at the bank as well as completing online transactions for the company