Working closely with the Business Intelligence Manager under the Director of Change Management & Technology at the Responsible Group, an ethical nationwide later life financial advice provider which holds a 5 star trustpilot rating for its original Responsible Equity Release brand.Elevating the service of a reactive 2 person support function to a proactive 6 strong department supplying a suite of self-service interactive Power BI reports that assist and inform numerous functions across the business. Streamlining and improving processes, building tools and implementing automations that improve efficiency and give colleagues back their valuable time.Leading a 300+ colleague organisation to want to switch from excel and google-based reports to Power BI, then managing the Power BI platform post-implementation and applying continuous improvement practices. Working closely with other departments to improve the user friendliness of and time taken to consume in-house analytics.Aiding external parties such as PR firms, financial regulators, TV & marketing agencies, lead gen partners, mortgage lenders and funders. Attending meetings, presenting findings, and supplying regular reports. Adhering to GDPR and financial industry compliance.Complex data modelling and querying. Helping and advising other analysts and developers within the organisation. Building and improving projection algorithms based on current and historic business data that predict the output of our customer pipeline at different stages from new lead to completed mortgage customer.Continuously expanding my analyst toolkit with new software and qualifications including Microsoft Power Platform, PostgreSQL, Python and more, furthering my career as an adaptable analyst.

• Working independently as a sole trader supporting local business owners with bespoke short-term contract work.• Building Excel templates for reformatting supplier data for client’s e-commerce website.• Building financial analysis databases for non-profit organisations.• Building and managing an ecommerce website for a local organisation.• Integrating QuickBooks, payment gateways & plugins with client website for automating processes.• Reading & writing legal policies for privacy policy and terms & conditions for client’s website.• Digital Marketing using WordPress, Mailchimp, SEO & Social Media.• Produced and edited video tutorials on Excel & Google Sheets processes for training staff.

Business Analyst reporting to the Head of Margin Protection and Analytics, who reports directly to the CEO of The Range, a nationwide retailer.My primary focus being the partnership between The Range and Iceland which began in 2019, optimising retrofit stores with 3 levels of data analysis - 1. Changing store department sizes based on profit contribution. 2. Using planograms/SKU group profit to allocate each unit of floor space within departments. 3. Store SKU analysis - e.g. why is a top performing SKU nationwide not displayed in a particular store?Using Microsoft's Power BI & BI Desktop - manipulating data from live data sources from business systems. Combining store floor plan information with profit data to make decisions on store changes, and working closely with the space planning department to advise them on plan changes with my findings.Managed the changing of 4-weekly 'parasite bay' products merchandised at tills. Identifying products based on sales and margin data as well as considering impulse purchase relevance and seasonality. Providing weekly performance breakdown to business management.Creating reports for business management on how successful new store openings were.Authorising retail price reductions - usually based on margin, and competitor price matching.Providing a detailed report of discounts over company discount policy limits to store managers nationwide, tracking and recording responses to reduce company erosion.Checking ranged product space in store is justified, discussing and solving problems with buying departments including identifying and resolving issues with product setups that interfered with profit data.

Having meetings with care home managers to establish new contracts for providing temporary nursing staff and care workers.Booking shifts with agency carers and nurses to cover shifts at residential and nursing homes.Meeting with staff to discuss performance and feedback from clients.Implementing business systems to improve efficiency.Creating and using Excel databases to track employee shifts at care homes across Devon and Cornwall, with an aim for providing a familiar face as often as possible to vulnerable service users, in a busy network of employees and locations.Weekly payroll and invoices, timesheets, expenses.

Recruiting staffBooking shifts with agency carers and nurses to cover shifts at residential and nursing homesHolding employee interviewsCarrying out compliance checks to NHS Employers regulationsHaving meetings with care home managers to establish new contracts for providing temporary nursing staff and care workersImplementing business systems to improve efficiencyCreating and using Excel databases to track employee shifts at care homes across Devon and Cornwall, with an aim for providing a familiar face as often as possible to vulnerable service users, in a busy network of employees and locations

Working in a variety of care homes as an agency healthcare assistant alongside office role:Caring for vulnerable people including elderly and dementiaAssisting disabled service users with eatingCarrying out safe moving and handling in a team with appropriate equipment for service users with different requirementsBeing social and friendlyBeing responsible for safety, hygiene, and comfort of service users

Business advisor to the Managing Director of a growing medical business.Financial management of a growing business.Leading a dynamic team of medical professionals.Working with event organisers to ensure customer safety and satisfaction.Providing pre-hospital care to patients - including acting quickly and responsibly in life or death situations.Stock Purchasing.Booking Events with customers.Advertising and Marketing a new brand in a competitive market.

Assisting with managing a consumer electronics distribution relationship with Amazon.co.uk.Ensuring orders are fulfilled across a range of product categories.Maintaining the relationship, and working closely with the account manager to improve the profitability of the account.Working with the customer to improve distribution process and compliance.Listing new products on the Amazon website on behalf of world leading consumer tech brands.Managing product performance and regularly updating pricing strategies to preserve run rate in a competitive market.Planning and analysing modifications to existing warehouse procedures to comply with Amazon's changing expectations.Dealing with disputed invoices.

Working for the UK's largest distributor of pay as you go SIM cards as part of a small hardworking team in a busy office in Marlow.Responsibilities include:Compiling monthly business reports based on the sales forecasts of multiple retail partners; And using this to forecast purchasing requirements for the month.Organising multiple simultaneous promotional launches to UK high street retailers for scheduled dates.Tracking and updating electronic point of sale data across thousands of UK retail outlets.Using e-commerce software to manage and monitor warehouse stock levels and procedures.Liaising with supplier and customer accounts to organise the physical transfer of goods - purchasing and allocating retail stock.Collating images of in-store displays from hundreds of retail outlets, and using them to prepare presentations used for promotional negotiations with other businesses.Availability to take calls from customers and assist with a range of issues in a professional manner.

Marketing placement assisting with website-related tasks.Researching the latest innovative and popular products to write original descriptive content aimed at a technology-friendly consumer market.