Tom Chubb Email & Phone Number

London, GB

Independent data centre consultant, supporting businesses build sustainable, scalable operations and service management strategies; supporting revenue growth, reducing costs and improving customer satisfaction.

Austin, TX, US

Functional responsibility for design, implementation, customer success and 24 x 7 NOC; develop and the drive strategy for all service delivery teams and processes, across the full-service lifecycle.Direct line management of 25 EMEA staff, leading operational policy, governance and service delivery of strategic accounts. Matrix management responsibilities.

Lead all aspects of service operations (people, process, system) integration, including recent M&A in Croatia, Greece, Kenya, Mozambique, South Africa, and Nigeria, including operational consistency and service readiness. Coach the local senior team on the benefits of service delivery management Program management of customer projects, within.

London, London, GB

Created and implemented a business plan to launch a technology business (ISGts) within a construction company. ISGts focused on ICT white space design and build including client / owners’ rep consultancy and a service catalogue for operational, managed services. This innovative new capability within ISG led to additional revenue generation from cross sell.

London, GB

Accountable for operating two strategic data centre locations totalling ~7MW of IT estate. Line management responsibility for 50 people across implementation, operations and matrix management of security and FM divisions. Under my leadership, I had operational and project control, risk management and delivery of all critical, planned and reactive works.

Dublin 2, IE

Managed client data centre operations across 4 locations in the UK and remote pop sites across Europe running high density, critical business applications. KPI and performance management of suppliers, service and system integrators to ensure procurement, design, implementation and onward management of service was maintained.

Gatwick, West Sussex, GB

Developed strategy for a new consultancy division and managed all UK, North America and APAC customer engagements covering design, energy efficiency and operational effectiveness. Delivered a cost saving, operational excellence program across 10 locations in London, New York, Singapore, and Hong Kong to a major technology client. Instructed and coached.

Sydney, New South Wales, AU

Managed a team of 8 in a 24 x 7 production data centre with a total IT inventory for 5MW. Leadership responsibility of all hardware adds, moves, changes & decoms including associated capacity and inventory management. Project managed a low voltage, horizontal cabling design and implementation, and a 300-rack data centre expansion. Improved ESG public.