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As a Senior Project Manager at Zest Fieldwork, I have over four years of experience in managing a range of complex research projects across the UK and international markets throughout the project lifecycle. I am accountable for ensuring the agreed deliverables, budget, and resourcing are met, while maintaining a keen focus on quality and customer satisfaction.I have developed strong communication, coordination, and problem-solving skills, as well as advanced excel skills to process large quantities of data. I am adept at pre-empting challenges, resolving unforeseen issues, and adapting to changes and requests. I pride myself on leading by example and building positive relationships with all stakeholders, both internally and externally. I am passionate about delivering research outcomes that help clients make informed decisions and achieve their goals.
The Boot Repair Company
View- Website:
- bootrepaircompany.co.uk
- Employees:
- 1
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Operations ManagerThe Boot Repair CompanyBradford, Gb
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Operations ManagerThe Boot Repair Company Jan 2024 - PresentLeeds, England, United Kingdom➔ Oversee staffing, wage management, and footwear production, ensuring efficient inventory management and purchase orders. ➔ Manage client accounts, addressing concerns and ensuring satisfaction. ➔ Play a key role in recruitment, onboarding, and serve as the primary contact for warehouse operations and customer service inquiries. ➔ Drive continuous improvement by developing and implementing innovative systems and processes to optimize logistics, quality control, and data flow. ➔ Assist in tracking KPIs, managing projects, and addressing operational issues in a fast-paced, dynamic environment. -
Senior Project ManagerZest Fieldwork Oct 2019 - Dec 2023Leeds, England, United Kingdom‣ Accountable for managing a range of complex research projects across the UK and international markets throughout the project lifecycle. From RFQ, through planning, right through to delivery.‣ Maintaining keen focus on agreed deliverables, budget and resourcing. Ensuring all stakeholders are kept informed on relevant project developments in a timely and professional manner.‣ Pre-empting challenges, and working to limit the impact these have on the project.‣ Swiftly resolving unforeseen issues throughout, by adapting and where appropriate accommodating changes and additional requests.‣ Regular updates to project management software and utilising advanced excel skills to process large quantities of data.‣ Direct line management, and office lead for the northern branch of our team’s operations in Leeds city centre. -
Production PlannerArconic Oct 2017 - Sep 2019‣ Responsible for production scheduling of titanium sheet metal for aircraft parts.‣ Ensuring a cost effective process for manufacturing processes including: sheet metal stock control, laser cutting material for best yield, trim and press shop scheduling.‣ Adopting a hands on approach on the shop floor to understand the processes materials went through in their individual journeys to become finished parts.‣ Communicating with internal stakeholders across different areas of the factory, in person and via email, in order to effectively relay real-time updates and action plans to our account managers and directly to clients on-site. -
Business AnalystArconic Oct 2016 - Oct 2017Welwyn Garden City‣ Responsible for producing and distributing reports to senior stakeholders across the business. ‣ Analysing data from the hot forming presses used on site to ensure maximum efficiency in what is a cost-heavy process. ‣ Part of my role also included creating ad-hoc reporting tools and amending current procedures to suit the business’s needs.
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Area Sales ManagerThe Meantime Brewing Company Limited May 2016 - Sep 2016London, United KingdomDuring my short time with Meantime I was responsible for the procurement and management of all stockists of Meantime products in the East Anglia area. My role required weekly and monthly reporting to senior management, along with providing daily call-plans that were pre-planned to ensure the most efficient approach to my work. -
Project ExecutiveAba Research Jun 2015 - May 2016St Albans, United KingdomAs a project executive at ABA my main responsibility lies in the smooth running of our John Lewis' brand tracker campaign. Duties are centred around co-ordinating fieldwork across their 32 stores that run the project and being the first point of contact for the client's store managers. This role also sees me set up and manage other ad-hoc research projects, keeping all stakeholders up to date on developments via regular reporting and constant communication. Key to the role is the ability to build and maintain efficient working relationships, more often than not with stakeholders across the country, making the way those relationships are managed paramount to success in the role. -
Retail Operations Project ExecutivePaypoint Plc Jul 2014 - Jun 2015Welwyn Garden CityAccountable for building and managing PayPoint's key client relationships with a specific focus on co-ordinating the delivery and installation process of PayPoint's retail equipment across a range of different stores in a growing retail network. Also responsible for providing operational support on a daily basis, liaising with stakeholders and providing regular reports to a range of account holders, clients and senior managers. At time the role required co-ordinating resources across a number of departments within the business to meet the demands of individual projects. -
Retail Operations AdministratorPaypoint Plc Dec 2012 - Jul 2014Welwyn Garden CityLead administrator in a team responsible for organising and co-ordinating the installations and upgrades of PayPoint's terminals across their independent retail estate. Assisted Project Executive in roll out of equipment into the multiple retail estate, often taking a lead in account ownership on major projects.
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Customer Service AdvisorPaypoint Plc Jul 2012 - Dec 2012Welwyn Garden CityResponsible for completing upgrades to PayPoint's terminals over the phone with engineers on site at a store.
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Team LeaderStaffordshire University Students' Union Sep 2010 - May 2012Stoke-On-Trent, United KingdomDay to day running of the student run shop on the main campus at Staffordshire University. -
SupervisorBudgens Feb 2008 - Sep 2009StevenageIn this role I worked predominantly on the shop floor of my local supermarket and was responsible for the running of my own department within the store.
Tom Conlon Skills
Tom Conlon Education Details
Frequently Asked Questions about Tom Conlon
What company does Tom Conlon work for?
Tom Conlon works for The Boot Repair Company
What is Tom Conlon's role at the current company?
Tom Conlon's current role is Operations Manager.
What is Tom Conlon's email address?
Tom Conlon's email address is to****@****k.co.uk
What schools did Tom Conlon attend?
Tom Conlon attended Staffordshire University.
What skills is Tom Conlon known for?
Tom Conlon has skills like Project Management, Teamwork, Management, Leadership, Account Management, Project Coordination, Microsoft Office, Customer Service, Project Planning, Microsoft Excel, Business Analysis.
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