Tom Connaughton Email & Phone Number

Colton Ca

Property Locator, Property Insight (a Division of Fidelity Title), Colton, CA 2001 to 2013Led a team of six on specific assignments and ensured accurate results according to scope and schedule requirements. Processed accurate and comprehensive title documents in accordance with company guidelines; mentored new staff and trained internal resources on applicable practices and procedures. Directed full assessments of the oversea output, and identified discrepancies for correction. Utilized internal software tools to perform title searches and manage specific tasks requested by title insurance companies. Collaborated with Data-Entry staff and coached individuals on appropriate documentation protocol pertaining to easements. Gather Office Information Orders (OI) and record data into internal systems; ensure finance requirements are set prior to clearing the title.• Recognized by senior management for exceeding all department goals and receiving top marks on performance reviews and quarterly evaluations.• Helped to facilitate the transition of paper documents to digital copies, reducing department overhead, improving on internal efficiencies and operational costs.Utilized assessor maps, engineer scales and various other internal resources while creating a • searchable database for title companies; emphasized quality in work performed.

San Bernardino Ca

Analyzed documents and processed county recorder files on daily fall-out reports across multiple counties; examined property transfers and ensured accuracy. Utilized appropriate business acumen while collaborating with cross-functional leaders and demonstrated the highest-level of privacy and customer support on each case. Worked closely with the title company to ensure a timely and quality turnaround of required documents.• Recommended and advised management on process improvement and impacts of change to improve processes and services offered.• Examined documents sent from title companies to ensure correct and appropriate legal descriptions.• Demonstrated expert knowledge in using Assessor’s Maps, Engineer’s Scale and Metes & Bounds legal descriptions to research and process legal property documents.

Provided assistance during title company searches by reading assessor’s maps and using Title Point software. Facilitated conversations with stakeholders to ensure each party had a full-understanding of actions and next steps. Served as the Team Lead for a staff of five, managing key projects and activities and overseeing high-profile accounts; collaborated with internal stakeholders to ensure a strict understanding of operational protocol. Used assessor’s maps, engineer’s scale and Metes & Bounds legal descriptions to research commercial and residential properties, and completed all required transactional documentation.• Based on performance and understanding of best practices, selected by management to train and mentor new employees.• Immediately resolved client issues and concerns, providing accurate responses to questions.

Bachelor'S Degree, History, 2.6

History