Product leader for Medicare Supplement digital enrollment platform, balancing long-term strategy and short-term needs to make Medicare online enrollment experience best in class. Recipe for my success is understanding:- what our users want- how technology can help- what the data says- when to admit I need help - the art of saying no

Voice of the business into a scrum team tasked with executing on a multi-faceted road map that balanced short-term needs against long-term product strategy for UHC's online enrollment platform. Position was blend of product manager and product owner role.

Hybrid role encompassing business/product analysis and AEM-focused content development. Worked in waterfall and agile methodologies during this time, serving scrum team tasked with enhancing and maintaining UHC online enrollment platform. Heavy dose of requirements elicitation, vendor work to finalize wireframes and design comps, use case documentation, authoring and testing.

Product leader tasked with buildout of use cases and wireframes for launch of new employee intranet equipped with social collaboration tools.

-- Served as lead editor in charge of content quality oversight for network of major media clients, including NBC and Cox Broadcasting-- Managed group of eight full-time copy editors and up to 20 freelancers responsible for all stories from network of more than 70 television news web sites-- Coached network of hundreds of writers on content production best practices-- Maintained style guide of AP and custom entries -- Responsible for hiring and training -- Trained new hires network-wide on SEO and newswriting -- Edited marketing and internal communications -- Led venture to upgrade service request system to a Salesforce-based structure from antiquated e-mail system, enabling IB to generate more effective performance data and more transparency for clients

-- Led national content strategy for network of more than 200 television news web sites-- Cut video, livestreamed events, compiled wire and in-house reports and assembled multimedia packages to run with the written story-- Coordinated content contributions from partners-- Curated content from variety of external sources and made final call on daily content for websites

-- By age of 25, ascended to senior position coordinating production of sports section on deadline-- Responsible for getting final product to press before deadline-- Edited stories and designed section front page and special sections

-- Designed special projects and daily news sections for four suburban Chicago daily newspapers-- Wrote headlines and performed spot editing

-- Produced two to three stories a week as general assignment reporter-- Monitored scanner and made late-night calls to police, fire, etc.-- Compiled obits and weather content