Tom Cowan Email & Phone Number

Toronto, Canada Area

Accountable for the development and implementation of strategic objectives as it relates to the management and oversight of 72 community legal clinics across Ontario. Responsible for ensuring sustainability in funding; and that effective controls are in place to ensure both continuity of operations and appropriate use of funding.

Gta Region

Overseeing the business planning cycle including the management of the regional budget. Other responsibilities include monitoring service quality, developing regional policies and procedures, addressing regional administrative needs and managing regional input to corporate service projects.

Canada

As the business analyst for the Greater Toronto Area region of Legal Aid Ontario I provide analytical support regarding programs and processes. With the demands of changing legislation, political and economical environments it is essential to maintain the compliance and efficiency of numerous servce delivery channels. This is done through research, consultations, statistical and financial analysis. It is my responsibility to provide the necessary information needed to senior management to make the best decisions possible.

Client focused worker with the Refugee Law Office. Performed intake for clients with a variety of immigration needs. Focused on document preparation for refugee hearings, humanitarian and compassionate claims and pre-removal risk assessments.Provided research support for staff lawyers.

Responsible for scheduling and processing decision from a panel of lawyers and lay members. The core of my duties are represented by database work but the key to my success is problem solving skills and independent thinking. Decisions are dependent on many different factors that need to be taken into account. I am responsible for reading through the legal cases to ensure all of the necessary information is there to make a proper decision for the clients.

Future Shop provides a commissioned sales environment requiring customer rapport to be established in short periods of time. • Opportunities to practice loss prevention via observational skills, behavioural practices, and team work have been beneficial.• Leadership program certificate• Health and Safety Committee• FS Connexion member

Certificate In Advanced Accounting

This is a certificate program designed to develop competencies in analyzing, identifying, and prioritizing issues; evaluating.

Beyond Foundations Of Management

Activities and Societies: The focus of this workshop was on the 3 C’s – Communications, Conflict and Change. There is considerable.

Foundations Of Management Excellence

Activities and Societies: A 3-day course over 3 months focusing on delegations, communications, performance management, coaching.

Certificate, Accounting And Finance

This is a certificate program designed to prepare students for the various Canadian accounting designation exams. The courses focus.

Managing Today’S Projects

Activities and Societies: A foundations course on the guidelines provided in the Project Management Body of Knowledge (PMBoK). Core.

Certificate, Business Process Improvement, Modelling And Management

Activities and Societies: The coursed focused on the core components of process modelling and analysis. Industry standards for business.

Foundations Of Business Analysis

Activities and Societies: A foundations course on the guidelines provided in the Business Analysis Body of Knowledge (BABoK). Best.

Ba, Psychology

Focus was on education and learning. Personal interest in social determinants of health.

Certificate, New Media Design

New Media Design was a course that encompassed computer programming, graphic design, audio and visual editing as they pertain to web.