Tom Cross

Tom Cross Email and Phone Number

Installation Manager @ Alpha Install Solutions Ltd
United Kingdom
Tom Cross's Location
United Kingdom, United Kingdom
Tom Cross's Contact Details
About Tom Cross

A hard working, self-motivated and enthusiastic individual possessing a wide range of experience of the retail industry from daily store operations,store development/revamp and range change activities focusing on the project management of shopfitting,merchandising and Installation. Specialties• Excellent working knowledge of Microsoft Excel, Word and PowerPoint • Strong ability to deal with HR issues• Excellent communication skills at all levels• Able to provide outstanding customer service in a wide range of situations• Good team player • Able to organise and prioritise workload

Tom Cross's Current Company Details
Alpha Install Solutions Ltd

Alpha Install Solutions Ltd

View
Installation Manager
United Kingdom
Employees:
15
Tom Cross Work Experience Details
  • Alpha Install Solutions Ltd
    Installation Manager
    Alpha Install Solutions Ltd
    United Kingdom
  • The Shore Group
    Project Manager
    The Shore Group May 2024 - Present
  • #Opentowork
    Open To Work
    #Opentowork Apr 2024 - May 2024
  • Fit Out Uk Ltd
    Resourcing & Recruitment Manager
    Fit Out Uk Ltd May 2017 - Apr 2024
    London, United Kingdom
    • Plan and coordinate shopfitting installations for clients Tesco, Sainsburys, Aldi, Pure Gym and the LBG group(Lloyds and Halifax banking). Assign white collar & blue collar tradesmen including direct personnel & subcontractors, ensuring they have a comprehensive brief, materials, fixtures and all equipment required.• Plan labour for FM works for our clients.• Gain support from Recruitment Agencies for deployment of labour where there is a shortfall from direct & subcontractor… Show more • Plan and coordinate shopfitting installations for clients Tesco, Sainsburys, Aldi, Pure Gym and the LBG group(Lloyds and Halifax banking). Assign white collar & blue collar tradesmen including direct personnel & subcontractors, ensuring they have a comprehensive brief, materials, fixtures and all equipment required.• Plan labour for FM works for our clients.• Gain support from Recruitment Agencies for deployment of labour where there is a shortfall from direct & subcontractor supply.• Maintain schedules for all installation jobs passed down from the Quantity Surveyors and Contracts Managers.• Send out deployment planner to all departments at the end of the week so all parties concerned have visibility on what labour they have on each project for the forthcoming week.• Liaise with Transport to ensure the correct equipment is being sent to each project.• Liaise with payroll and our H&S dept to ensure that all parties involved in any projects are compliant with certificates, accreditations & are in receipt of the correct PPE of the project that they will be working on.• Government of vetting CV’s for internal vacancies & inviting candidates for an interview at our hubs of Park Royal, Sheffield & Barnsley where deemed a suitable fit.• Recruitment of external and internal subcontractors. Show less
  • Design4Retail Ltd
    Logistics Operations Manager
    Design4Retail Ltd Mar 2016 - Apr 2017
    Lutterworth
    • Plan and coordinate installations and assign Fitters including subcontractors, ensuring they have a comprehensive brief, materials, fixtures and all equipment required.• Oversee storage and produced a managed system for stock control.• Update Project Managers on assembly projects and ensure labour is managed.• Maintain reporting and schedules for all installation jobs• Ensure photos and reports are chased up to forwarded onto the PM’s post project• Manage vehicle… Show more • Plan and coordinate installations and assign Fitters including subcontractors, ensuring they have a comprehensive brief, materials, fixtures and all equipment required.• Oversee storage and produced a managed system for stock control.• Update Project Managers on assembly projects and ensure labour is managed.• Maintain reporting and schedules for all installation jobs• Ensure photos and reports are chased up to forwarded onto the PM’s post project• Manage vehicle maintenance and logistics units ensuring they meets Health and Safety standards• Appointed First aider for the Logistics team.• Arrange and manage routine maintenance of all warehouse equipment.• Manage the diary booking system for planning installations, d4r van driver and external suppliers.• Fulfil PM’s needs for Collection/delivery to and from d4r suppliers/clients• Interaction with Clients / Retailers / Suppliers sometimes on site• Assisting a fitting team on site or attending site for sign off responsibility Show less
  • Celestra Limited
    Field Resource Manager
    Celestra Limited Dec 2015 - Feb 2016
    Bletchley
  • Rds Group Uk.Com
    Installations Director
    Rds Group Uk.Com Oct 2014 - Oct 2015
    Leicester, United Kingdom
    • Working with new and existing clients on current and future projects to achieve targets within set timescales • Helping to develop new concepts from client briefs to required specification• Present and negotiate quotes to client in an effective and innovative way• Oversee and manage all aspects of client orders• Managing and control of margins and creating reports for clients• Arrange and manage site installation teams across the UK and Europe working for clients such as… Show more • Working with new and existing clients on current and future projects to achieve targets within set timescales • Helping to develop new concepts from client briefs to required specification• Present and negotiate quotes to client in an effective and innovative way• Oversee and manage all aspects of client orders• Managing and control of margins and creating reports for clients• Arrange and manage site installation teams across the UK and Europe working for clients such as Impact Retail, Edge Retail, D4R, HRG, Maple Ark and more• Creating Risk and Method statements for the company• Booking Labour for all Installation work for a variety of clients and supplying teams to install displays for Adidas, Harrods, John Lewis, Debenhams, Homebase and golf shops in the UK and throughout Europe• Communicate all booking details direct to all contract personnel.• Develop and maintain vital communication channels and working relationships within the business• Cost control within budget constraints for individual projects Show less
  • New Store Europe
    Installations Manager
    New Store Europe May 2013 - Oct 2014
    • Book Labour for all Installation work for a variety of clients to include Sainsburys, Boots, Tesco, BP, Shell, Barclays, Wilkinsons and more.• The latter includes deployment of 35 NSE Fitters and 24 Subcontract companies(circa 150 workforce) for Gondola work and Joinery.• Communicate all booking details direct to all contract personnel.• Management of Subcontract companies to ensure guidelines are met. • Booking of vehicles and Hotels that are provided for NSE Fitters in the… Show more • Book Labour for all Installation work for a variety of clients to include Sainsburys, Boots, Tesco, BP, Shell, Barclays, Wilkinsons and more.• The latter includes deployment of 35 NSE Fitters and 24 Subcontract companies(circa 150 workforce) for Gondola work and Joinery.• Communicate all booking details direct to all contract personnel.• Management of Subcontract companies to ensure guidelines are met. • Booking of vehicles and Hotels that are provided for NSE Fitters in the most cost effective manner. • Administration of Payroll for NSE Fitters in line with timesheets received.• Approval & Administration of NSE Fitters expenses. • Control of financial spend within the Installation dept.• Analyse & police work completion ‘sign offs’ via web based app called Work Mobile to ensure that quality standards are continually improved. • Develop good communication and working relationships with all NSE Fitters, Subcontractors and NSE Project Managers . • Recommend future training(accreditations) and validation based on future requirements for NSE Fitters and book where applicable. • Ordering and distribution of Uniform and PPE for all NSE Fitters & Subcontractors to ensure compliance.• Cost control within budget constraints per project. • Producing accurate Purchase Orders to be raised by project.• Quote on jobs for certain clients to ensure 30% GP. • Creating service matrixes for all NSE Fitters & Subcontractors.• Attend Management meetings where applicable.• Liaise with our Transport dept to ensure deliveries are on time and are met by the Fitters on any particular project.• Management of T Card system to capture all bookings received and PO's have been raised. Show less
  • Prodo Merchandising Ltd
    Commercial Manager
    Prodo Merchandising Ltd Jan 2013 - Apr 2013
    • Implementing new business processes and procedures. • Recruitment, induction and validation of new employees.• Business Development and new business gains.• Creating service matrixes for all DIY & FMCG Clients.
  • Carlisle Retail
    Project Support Manager
    Carlisle Retail Feb 2012 - Oct 2012
    Northampton, United Kingdom
    •Management of 24 hour Support Centre•Additional Resource Company Management•Client compliance project tracking•Attendance Monitoring•Supporting both the FMCG & DIY Clients and Resource Teams
  • Carlisle Retail
    Arc Resource Manager
    Carlisle Retail Jun 2011 - Feb 2012
    Responsibilities similar to Resource Manager DIY SectorObtain project labour bookings from the FMCG & DIY Resource Managers and selecting the most appropriate Additional Resource Company.Selection criteria base on depends on skillbase,location,availabilty and cost effectiveness to achieve a minimum of 17% GP.Control of central database of all ARC skillset and location.To audit ARC's every 6 months ensuring they hold the current H&S Legislation document,Insurance documents and… Show more Responsibilities similar to Resource Manager DIY SectorObtain project labour bookings from the FMCG & DIY Resource Managers and selecting the most appropriate Additional Resource Company.Selection criteria base on depends on skillbase,location,availabilty and cost effectiveness to achieve a minimum of 17% GP.Control of central database of all ARC skillset and location.To audit ARC's every 6 months ensuring they hold the current H&S Legislation document,Insurance documents and their credit rating is still viable.Through an SLA process,monitor performance levels of the ARC's and where necessary,administer a service level credit. Show less
  • Carlisle Retail
    Resource Manager
    Carlisle Retail Sep 2010 - Jun 2011
    Responsibilites as below.Project aim of achieving 17% GPManaging a Co-Ordinator for the DIY sector and monitoring spend within each project.Creating a mini P&L to track expenditure within each project to ensure the end of month P&L figures are as accurate as they can be.
  • Recruit Retail Services
    Resource Coordinator
    Recruit Retail Services Sep 2005 - Sep 2010
    Main Duties/ResponsibilitiesCommunicate all resource, travel and accommodation details direct to all contract personnel.Booking of Cars and Hotels are provided for Carlisle Retail field staff in the most cost effective manner.Resource and management of ARC(Additional Resource Companies) support.Payroll for field staff in line with timesheets received.Control of financial reports such as Invoicing for Long and Short Term Vehicle Hire, Accommodation invoicing and Fuel… Show more Main Duties/ResponsibilitiesCommunicate all resource, travel and accommodation details direct to all contract personnel.Booking of Cars and Hotels are provided for Carlisle Retail field staff in the most cost effective manner.Resource and management of ARC(Additional Resource Companies) support.Payroll for field staff in line with timesheets received.Control of financial reports such as Invoicing for Long and Short Term Vehicle Hire, Accommodation invoicing and Fuel spend report.Analyse 'feedback' forms from operations to ensure that quality standards are continually improved.Develop good communication and working relationships with all current and new contract personnel, ARC companies and Clients.Recommend future training and validation based on future requirements.Maintain regular contact with on site co-ordinators to ensure the resource log is kept updated.Logical planning of labour and routes.Cost control within budget constraints per project.Using Lotus Notes to produce accurate Purchase Orders are raised by project.Auditing the P&L and ensuring the costs per project have been adhered to. Show less
  • Recruit Retail Services
    Learning And Development Coordinator
    Recruit Retail Services Apr 2005 - Sep 2005
    Main Duties/ResponsibilitiesDevelopment of workbooks for all levels of the business.Creation of training calendarRaise profile and buy in of internal training courses.Development and delivery of appropriate training courses.Manage bookings of external courses according to business needs.Producing written reports when required.Communication with other members of HR team to ensure internal consistency of departmental goals.Carry out induction sessions for new… Show more Main Duties/ResponsibilitiesDevelopment of workbooks for all levels of the business.Creation of training calendarRaise profile and buy in of internal training courses.Development and delivery of appropriate training courses.Manage bookings of external courses according to business needs.Producing written reports when required.Communication with other members of HR team to ensure internal consistency of departmental goals.Carry out induction sessions for new starters.Involvement in selection process of new starters.Management of internal and 3rd party Validation process. Show less
  • Recruit Retail Services
    Team Leader
    Recruit Retail Services Oct 2004 - Mar 2005
    Main Duties/ResponsibilitiesPlan the project process in store and communicate with team members.Communicate progress of project to client on site, field co-ordinator and project manager accordingly.Act as main contact on site for all store staff.Identify and problem solve.Ensure all aspects of projects are completed to agreed standards.Ensure full completion of administration, including completion reports, photographs, time sheets and phone reports.Provide continual… Show more Main Duties/ResponsibilitiesPlan the project process in store and communicate with team members.Communicate progress of project to client on site, field co-ordinator and project manager accordingly.Act as main contact on site for all store staff.Identify and problem solve.Ensure all aspects of projects are completed to agreed standards.Ensure full completion of administration, including completion reports, photographs, time sheets and phone reports.Provide continual training and development of Merchandisers. Show less
  • Focus Diy
    Customer Service Manager/Deputy Manager
    Focus Diy Oct 1998 - Oct 2004
    Main Duties/ResponsibilitiesManaging the daily operation of a busy DIY store in the absence of store manager which includes the following:Managing and implementing business plans, policies, procedures and throughout the store.Maintaining stock through availability and accurate data.Maintaining high standards of front-end service.Training new recruits and current employees to improve customer service.Improving level of costs through control of payroll and administration… Show more Main Duties/ResponsibilitiesManaging the daily operation of a busy DIY store in the absence of store manager which includes the following:Managing and implementing business plans, policies, procedures and throughout the store.Maintaining stock through availability and accurate data.Maintaining high standards of front-end service.Training new recruits and current employees to improve customer service.Improving level of costs through control of payroll and administration costs.Supervise all shop floor staff and team leaders.Supervise and manage Customer Service desk to ensure customers receive the highest standard of service.Health and Safety representative for the store. Show less
  • Focus Diy
    Customer Service Manager
    Focus Diy Oct 1997 - Oct 2004
    Daventry
  • Great Mills
    Warehouse Supervisor
    Great Mills Oct 1997 - Oct 1998
    Main Duties/ResponsibilitiesResponsible for the receiving deliveries of goods and the collection of goods by suppliers and customers.Managing customer ordersCo-ordinate stock movement and orders within the warehouse.
  • Waitrose
    Goods Receiving/Security Checker
    Waitrose Nov 1995 - Oct 1997
    Main Duties/ResponsibilitiesReceiving deliveries of goodsCompleting relevant paperwork for deliveries and collections.Maintaining safety regulationsStock location and rotationCounting and ordering of Stock
  • Waitrose
    Assistant Section Manager
    Waitrose Sep 1990 - Nov 1995
    Main Duties/ResponsibilitiesManaging 20 staff on section of store.Responsible for maintaining a high standard of Customer serviceManaging of operation of the sectionOrganising and co-ordinating the staff members.

Tom Cross Skills

Management Retail Project Planning Training Account Management Team Leadership Recruiting Merchandising New Business Development Customer Service Operations Management Business Development Teamwork Project Management Leadership Microsoft Excel Sales Management Budgets Employee Training Sales Human Resources Forecasting Budgeting Project Coordination

Tom Cross Education Details

  • Southbrook Comprehensive
    Southbrook Comprehensive
    English,Drama,Sociology
  • Daventry Tertiary College
    Daventry Tertiary College
  • Southbrook Comprehensive School
    Southbrook Comprehensive School

Frequently Asked Questions about Tom Cross

What company does Tom Cross work for?

Tom Cross works for Alpha Install Solutions Ltd

What is Tom Cross's role at the current company?

Tom Cross's current role is Installation Manager.

What is Tom Cross's email address?

Tom Cross's email address is t.****@****l.co.uk

What schools did Tom Cross attend?

Tom Cross attended Southbrook Comprehensive, Daventry Tertiary College, Southbrook Comprehensive School.

What skills is Tom Cross known for?

Tom Cross has skills like Management, Retail, Project Planning, Training, Account Management, Team Leadership, Recruiting, Merchandising, New Business Development, Customer Service, Operations Management, Business Development.

Who are Tom Cross's colleagues?

Tom Cross's colleagues are Deam Ward, Rebecca Colmer, Dan Branch, Ryan Watson, Jack Undefined, Sansanee Tapingkae, Claire Hansford.

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