Tom Czuprynski

Tom Czuprynski Email and Phone Number

Senior Deployment Systems Engineer at CommScope @ CommScope
hickory, north carolina, united states
Tom Czuprynski's Location
Lancaster County, Pennsylvania, United States, United States
Tom Czuprynski's Contact Details
About Tom Czuprynski

Tom Czuprynski is a Senior Deployment Systems Engineer at CommScope at CommScope. He possess expertise in project management, technical support, team leadership, hardware, microsoft office and 11 more skills. He is proficient in Russian, German and English.

Tom Czuprynski's Current Company Details
CommScope

Commscope

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Senior Deployment Systems Engineer at CommScope
hickory, north carolina, united states
Website:
commscope.com
Employees:
9537
Tom Czuprynski Work Experience Details
  • Commscope
    Senior Deployment Systems Engineer
    Commscope Apr 2019 - Present
    United States
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  • Arris
    Senior Deployment Systems Engineer
    Arris Mar 2017 - Present
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  • Arris Group
    System Engineer
    Arris Group Aug 2014 - Present
    Remote
    Engineering support for various CMTS systems (Cisco, Motorola, ARRIS) for different cable providers.USA - Charter, Time Warner Cable, Comcast, Cablevision, BuckeyeEurope – Virgin Media, WWZ, UPCSouth America: Claro, Tele-CentroCMTS: chassis installations, module installations, configuration upgrades, system upgrades, decommission of older systems, provisioning and testing, migrating customers and more.
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  • Srvr, Llc
    Customer Service Techical Support Supervisor
    Srvr, Llc Jan 2006 - Aug 2014
    Troy, Mi
    NEW BUSINESS DEVELOPMENT• Preparing New trade offers• Planning the development of the network for customers ( LAN/WAN/WiFi ) • Managing IT hardware, software and services procurement and ensuring purchases are cost effective • Keeping assets management inventory – making purchase order for new hardware or software• Introducing new services for Companies• Devising creative and innovative approaches where established criteria do not currently exist • Shipping carriers relations (USPS, FedEx)• Telecom carriers relations in US and Canada (Verizon, AT&T, XO, Global Crossing, Primus, Rogers) SOFTWARE• Providing operating system support for Windows XP, Vista and 7, MAC• Providing support for all onsite issues, remote desktop troubleshooting • Providing support for users collaborative software like Lotus Notes, Microsoft Exchange Server, Novell Group WiseDAILY OPERATION• Preparing summary of workflow• Providing on site based support to internal and external customers• Managing technical support and provide support (Broadsoft, VoIP, Networking)• Participating in creation and implementation of support plans and procedures• Managing a prioritized list of location IT issues • First line LAN network support for the locationMARKETING• Wrote business plan approved for implementation Expanding and broadening services within Polish communities in USA and Canada.Responsible for competitive benchmarking and research of Polish nationwide media (newspapers, TV, radio, web, community significant places), negotiating prices and contracts with media. Proposing budget and implementing campaign.
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  • Srvr, Llc. Telecom Company
    Technical Support Supervisor
    Srvr, Llc. Telecom Company Jan 2006 - Aug 2014
    NEW BUSINESS DEVELOPMENTPreparing New trade offersPlanning the development of the network for customers ( LAN/WAN/WiFi ) Managing IT hardware, software and services procurement and ensuring purchases are cost effective Keeping assets management inventory – making purchase order for new hardware or softwareIntroducing new services for CompaniesDevising creative and innovative approaches where established criteria do not currently existEnsuring all audit requirements of the business are met. Shipping carriers relations (USPS, FedEx)Telecom carriers relations in US and Canada (Verizon, AT&T, XO, Global Crossing, Primus, Rogers) SOFTWAREProviding operating system support for Windows XP, Vista and 7, MACProviding support for all onsite issues, remote desktop troubleshooting Client OS and Application UpgradesProviding support for users collaborative software like Lotus Notes, Microsoft Exchange Server, Novell Group WiseHARDWARESetting up new desktops and laptops PCs for usersDay- to-day management and break/fix work of desktops Troubleshooting hardware issues on printers, desktops, laptops and their peripherals. Ensuring that all systems are kept up to date with the latest patches and anti-virus software.
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  • Srvr Llc
    Daily Operation
    Srvr Llc Jan 2006 - Aug 2014
    Preparing summary of workflowProviding on site based support to internal and external customersManaging technical support and provide support (Broadsoft, VoIP, Networking)Participating in creation and implementation of support plans and proceduresManaging a prioritized list of location IT issues First line LAN network support for the location; Assisting phone customers by diagnosing problems and providing resolution to technical and service issuesBeing the first helpdesk for customers issuesWorking on customer technical issues that are moderately difficult, requiring judgment in resolving issues or in making recommendations for solutionsDaily Helpdesk SupportProviding first line support all network issues which can happen.Problem resolution duties involves: gathering information, diagnosing the customer needs, conducting research to find correct solutions and confirming that the customers are able to access their required services or applications.Maintaining client's Information Security Policies and Standards.Port in and port out the numbers, assign new numbers Sales support, supervising and supporting customer service and telemarketing; Wrote business plan approved for implementation -Expanding and broadening services within Polish communities in USA and Canada.Responsible for competitive benchmarking and research of Polish nationwide media (newspapers, TV, radio, web, community significant places), negotiating prices and contracts with media. Proposing budget and implementing campaign.
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  • Mirpol Shipping And Travel
    General Office Manager
    Mirpol Shipping And Travel Aug 2002 - Jan 2006
    Overhauling day-to-day of office operationsDealing one on one with customersMaintaining databaseScheduling international shipments of cargo, containers, trucksPublic relations and marketing activitiesCooperation with flight ticket consolidatorsTranslating documentsMoney transfer Western Union agent

Tom Czuprynski Skills

Project Management Technical Support Team Leadership Hardware Microsoft Office Troubleshooting New Business Development Networking Telecommunications Management Voip Network Administration Call Center Customer Service Analysis Call Centers

Tom Czuprynski Education Details

Frequently Asked Questions about Tom Czuprynski

What company does Tom Czuprynski work for?

Tom Czuprynski works for Commscope

What is Tom Czuprynski's role at the current company?

Tom Czuprynski's current role is Senior Deployment Systems Engineer at CommScope.

What is Tom Czuprynski's email address?

Tom Czuprynski's email address is to****@****ris.com

What schools did Tom Czuprynski attend?

Tom Czuprynski attended National Louis University, Macomb College, Vlo, Wayne State University.

What are some of Tom Czuprynski's interests?

Tom Czuprynski has interest in Event Highlights, Adobe Suite, Photoshop And Premiere Pro, Instructional Videos, Photo And Video Editing.

What skills is Tom Czuprynski known for?

Tom Czuprynski has skills like Project Management, Technical Support, Team Leadership, Hardware, Microsoft Office, Troubleshooting, New Business Development, Networking, Telecommunications, Management, Voip, Network Administration.

Who are Tom Czuprynski's colleagues?

Tom Czuprynski's colleagues are Satish Kadakol, Mao Fred, Victor Manuel Rojas Gutiérrez, She Apple, Noorani Rahman, Sagar Pawar, Aravind B.

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