Tom D. Email & Phone Number

Birmingham, United Kingdom

Responsibilities- Developing and maintaining a suite of commercial and procurement dashboards in Tableau, adjusting visualisations to support the changing needs of the business.- Extracting, blending and cleaning data from multiple data sources to report on KPIs for the Department for Transport.- Managing the production of a monthly department report, collating commentary provided by stakeholders and challenging any irregularities. - Providing regular weekly and monthly reports, along with one-off reports when required.- Providing ad hoc support to other departments to analyse their data or give technical assistance. Key achievements- Designed and built a cohesive series of interactive dashboards using Tableau, to allow senior management to interrogate commercial information, review flagged items, and monitor KPIs.- Restructured 4 million lines of data to rapidly produce scope documents for 750 key assets.- Worked with senior figures within the National College of High Speed Rail to set up their company-wide KPI reports, ensuring they fit with their corporate identity and had a robust update process.

Birmingham, United Kingdom

Responsibilities- Providing intelligent data analysis on key metrics to various management teams across the business.- Liaising with the HR, finance, safety and performance teams to understand their information requirements, and creating processes to achieve them.- Working with internal customers to optimise data production processes within the company, adding higher levels of automation to reduce manual intervention.- Creating data visualisations and identifying trends and anomalies to relevant functional managers for action planning.- Consolidating and cleansing data from multiple sources, preparing loads into databases.- Managing the organisational hierarchy in Oracle, and implementing changes in grade, reporting lines and job title.Key achievements- Through building and implementing tools for other departments, reduced the amount of time spent on monthly reporting by over 60 hours per month.- Led the collection and presentation of data to ensure that the company retained its European Foundation for Quality Management 5 star “Recognised for Excellence” status.

Birmingham, United Kingdom

Responsibilities- Delivered accurate and timely management information, statistics and associated commentary.- Responded appropriately to special correspondence and request for reports. Participated in special projects as required, including the rebuilding of Oracle’s position hierarchy of a major reorganisation.- Collaborated with other teams/departments to ensure an effective HR service.- Contributed to evaluating the success of employee benefit schemes, recommending appropriate actions based on results obtained.- Administration of organisational structure, all employee benefits, medicals, job evaluation and pensions.- Input to the development of KPI’s and measurement processes to demonstrate effectiveness of reward, HR administration and systems.- Deputised for HR Systems and Benefits Manager, as company representative at internal and group meetings.Key achievements- Built various tools to effectively manage redundancy payments, annual leave, long term absence, and employees with restrictions or accommodations.- Automated dashboards for period reporting, and improving the reliability of the data.

Birmingham, United Kingdom

Responsibilities- Input quality and comprehensive data into local and external safety incident databases.- Produced regular statistics on safety performance, providing commentary and visualisation.- Provided the management team with analytics when requested, highlighting abnormalities and trends.Key achievements- Automated the process for several management information reports, thus improving the reliability of data and the speed at which it could be produced.- Transformed the storage of safety related documents from paper-based to electronic storage.

Oxford, United Kingdom

- Provided financial, technical and administrative support to the consultancy, including invoices, and preparing end of year accounts.- Assisted and reviewed figures in a client’s Business Plan using Microsoft Excel.- Converted data from large spread sheets into relevant reports, using pivot tables when necessary.- Provided technical documents, and populated spread sheets using formulae.- Researched and investigated medical products and procedures using web based and literature resources, then created reports on the findings.- Provided general administration support, as needed.

Birmingham, United Kingdom

- Created spread sheets for the management for various tasks, including annual leave calculation, and tracking available funds for particular stocks. - Implemented electronic processes to replace outdated and untraceable paper systems, and trained staff on how to use them.- Provided administrative support to the department, including booking appointments, contacting patients, and preparing records.- Responsible for receiving and distributing stock, while keeping appropriate records.- Saw on average 10 patients per day, troubleshooting problems with hearing aids in a clinical setting, repairing, and addressing patient concerns when necessary.- Used several patient tracking systems in parallel, while adhering to patient confidentiality protocols.- Acted as a British Sign Language interpreter when needed.- Other tasks included: covering reception, preparing invoices, cataloguing books for a library. Post required holding an enhanced CRB.