As an Account Manager at PageTiger, I support over 100 public sector clients + various private sector organisations, to allow them to create impactful, interactive digital content. PageTiger, a leader in the SaaS space, empowers businesses with tools to design, manage, and analyse content that transforms how they engage their audiences. My role involves strategic revenue growth, contract negotiation and management, ensuring that every partnership is both beneficial and long-lasting.With a focus on driving account growth, I’m committed to understanding each client’s objectives and delivering solutions that not only meet their needs but also create new opportunities for engagement and success. Whether it’s a robust onboarding journey, a dynamic training platform, or a seamless communications hub, I enjoy working closely with my clients to realise their visions and achieve meaningful results.

Owner of the Institutes Partner Channel of HR and L&D consultancies, driving growth via our global resellers (EMEA, APAC, Africa, North America), managing strategic business partnerships, key accounts and delivering internal change projects to impact the global Community.

Lead a team of Consultants, responsible for the design, project management, and implementation of multiple simplification projects. Most notable projects including the deliverance of the bank’s customer satisfaction survey leadership training, Lombard product training, and mandatory compliance training.

Sourcing, engaging, procuring and selling internally new technology that can support our learning experiences. Working in collaboration with Senior HR Leaders to drive the inception, creation, and implementation of an External Learning Academy, Responsible for management of a team of Project/Solutions Architects, Digital UX/UI Designers, Comms & Marketing Executives. Ownership of budget, various project deadlines and milestones to ensure delivery of platform vs agreed timelines.

Lead a team of Consultants, responsible for the design, project management, and implementation of multiple simplification projects. Most notable projects including the deliverance of the bank’s customer satisfaction survey leadership training, Lombard product training, and mandatory compliance training.

Leading on large scale behavioural projects that focussed on increasing customer advocacy and colleague experience in - NatWest MortgagesNatWest Mortgage IntermediariesBusiness & Retail Banking

Lead a team of up to 20 mortgage advisors to achieve sales and quality targets. Day-to-day activity - coach, mentor, motivate and train new and experienced multi-skilled mortgage (new business, transfer of title, debt consolidation regulated and non-regulated).

Telephony Based Mortgage Advisor responsible for Selling NatWest & RBS Mortgages & General Insurance Products to Bank & Non Bank Customers.

Provide mortgage and protection advice to customers in the west midlands region. Offering products such as - Life (DTA & LTA)CICPMI Wills B&C Cover Resulting in a 30% above average case size

Source new business opportunities, provide key account management to corporate Clients, led on all procurement opportunities. Managed a team of 4 representatives and 2 supervisors