Tom Dean Email & Phone Number

Omaha, NE, US

Kansas City, MO, US

- Drive adoption of the benefitbay, Inc platform with a focus on successful deployments and customer service, leading to renewals, expansion, and advocacy across the assigned portfolio.- Partner with Agencies to build their brand and establish domains of leadership using the benefitbay platform while encouraging sales growth through education and support.

Englewood, Colorado, US

- Serves as a scrum master for a decentralized development team to coordinate changes made to client statements and letters. Our development team works on large integrations, maintenance fixes, and application enhancements to help serve our clients.- Facilitates Team ceremonies, such as: daily team standup, backlog refinement, sprint planning, and sprint.

Omaha, NE, US

- Act as servant-leader for two development teams with the goal of promoting high trust, collaboration, and team engagement for the purpose of providing value to our customers.- Functions as a liaison with business partners in order to bridge the understanding between business needs and IT capabilities and to provide assistance with the planning and.

Richmond, Virginia, US

- Fills the role of Scrum Master for 3 application development team in the Specialty Insurance division for a local insurance company. Candidate was brought to the organization to help transition project teams from the use of waterfall methodology to Agile/Scrum practices.- Facilitates all Scrum Team ceremonies, such as: daily team standup, backlog.

Omaha, Nebraska, US

- Collaborated with department leaders to define their strategy, prioritize objectives, and successfully execute them. Projects that supported these objectives included application development, process improvement, and software selection efforts.- Coordinated technical projects using both Agile and Waterfall methodologies by executing standard Project.

Omaha, NE, US

-Led and developed a team of Business Analysts and Project Management Specialists (25 people) to provide support for numerous applications throughout the organization.-Acted as departmental liaison with Information Technology teams and departmental leaders in support of Individual insurance products (Medicare Supplement, Life, and AD&D), Call Centers.

Norwalk, CT, US

-Led a team of Business Analysts to provide project support for the company Customer Relationship Management application (Siebel CRM).-Documented and managed project schedules, identified and mitigated risks, and communicated them to key stakeholders and business leaders.-Acted as Information Systems Liaison with Executive leadership, department leaders.

-Planned, communicated, and executed multiple site projects to install new system hardware or upgrade software.-Coordinated the development of project support materials. These included test plans, training materials, and stakeholder communication.-Acted as point-of-contact for Service Alliance partners, contract negotiations, and interdepartmental.

-Led projects designed to capture visual inventory of real estate throughout various municipalities.-Hired all staff members and provided training in support of the assigned project.