With over a decade spent delivering outstanding results for customers and businesses, I drive a digital-first approach to transformation that's underpinned by strong customer service fundamentals. I'm all about making things easier for customers to do the simple things without having to pick up a phone – freeing up teams to focus on high-value, meaningful interactions.Highly skilled in CX, contact centre, and service delivery leadership and strategy.Rabbitohs tragic. Fairway bunker enthusiast.
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Customer Experience ManagerVenues Nsw Oct 2023 - PresentMoore Park, Nsw, Au -
Contact Centre LeadUnsw Sep 2021 - Oct 2023Sydney, New South Wales (Nsw), Au -
Cx LeadBig Red Group (Brg) Nov 2020 - Sep 2021Sydney, Nsw, Au -
Contact Center ManagerUnsw Feb 2020 - Oct 2020Sydney, New South Wales (Nsw), Au -
Customer Service ManagerUnsw Feb 2018 - Feb 2020Sydney, New South Wales (Nsw), Au -
Operations CoordinatorUnsw Aug 2017 - Feb 2018Sydney, New South Wales (Nsw), Au -
Senior Client Services OfficerUnsw Aug 2016 - Aug 2017Sydney, New South Wales (Nsw), Au -
Client Services OfficerUnsw Apr 2014 - Aug 2016Sydney, New South Wales (Nsw), Au
Frequently Asked Questions about Tom Dellas
What company does Tom Dellas work for?
Tom Dellas works for Venues Nsw
What is Tom Dellas's role at the current company?
Tom Dellas's current role is Customer Experience Leadership & Strategy.
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