Tom Devine Email & Phone Number

Pub Gardens

Pub Gardens

Liverpool, United Kingdom

Inenco are the UK's leading B2B energy consultancy and procurement specialists. Inenco procures over £3bn of gas and power for customers every year and has developed a unique service offering providing 'end-to-end' solutions managing the complete energy life cycle. These integrated services include procurement, bureau, compliance, sustainability.

Liverpool, United Kingdom

Cuffley Hertfordshire

• Leadership of sales functions. £120 million revenue, £6 million ebitda. Across 4 divisions, with 40 employed sales managers and 500 self-employed consultants. Management of Conservatory Sales, Operations, and Customer.
• Increased conservatory margin by 18% by implementing cost control and reporting disciplines.
• 80% growth in finance penetration increasing revenue by £3 million pa, by changing sales process and incentives programme.
• Increased conservatory sales by 38% yoy, on track to grow business by £6 million in 2016, by simplifying pricing, restructuring sales process and introducing new products.
• Introduced professional sales standards and bespoke training. Maintained core sales despite falling lead volumes in 2015.

• Responsible for all routes to market, below the line advertising and sales operations. Including retail, face to face, call centers, online and third party routes to market. Responsible for all sales to new prospects.
• Conducted strategic review creating to the 3 years sales change plan
• Implemented a segmented marketing approach to new acquisition leading to the roll out of Sky bundles, increasing ARPU by 6% and reducing CPA by 8%
• Expanded the retail routes to market and equipped with new technology increasing sales contribution by 12 %
• Completed the implementation of new sales system, creating a multi channel sales experience with online as the lynchpin

• Europe's leading Video Games retailerFull p & l responsibility for United Kingdom, Czech Republic and Scandinavia. Turnover £950 million, £250 opex, £200 ebitda. Leadership and strategic direction of 6500 employees in.
• Reenergize and drive the dedicated to gaming strategy to create specialist proposition.
• Expanded Market share and maintained revenue performance in a contracting market
• Led operating costs review saving £9 million in the 2nd half 2011/12
• Development and implementation of strategic plans for Scandi and Czech

• Full profit and loss responsibility for the business end to end, reporting to the C.E.O. £15 million turnover, £1.5 million ebitda. 15 stores across two brands, two online stores.
• Renegotiation of major network agreements
• Preparation of retail business for disposal

Leadership and strategic direction of consumer sales. £1.6 billion turnover, £130 million Opex. Responsible for all consumer routes to market including direct retail, channel partnerships, telesales, online and channel marketing. Scope encompasses Contract, Prepay, top up and accessory revenue streams. Influential member of the consumer business leadership.

Leadership, management and strategic direction of Vodafone retail.. £750 million turnover, £90 million Opex, 347 stores with a staff of 2200. Drove a cultural and operational change program which delivered £150 million of benefits over two years and the leading customer experience in mobile retailing. Redesign and implementation of selection and.

Responsible for all Telesales and Retention activity to the Consumer base. 850 FTE, OPEX £25 million, acquisition & Retention spend £180 million per annum. Led the complete transformation of telephone based acquisition and retention strategy within Vodafone UK. Increased revenue by creating a Direct sales channel capable of delivering 150,000 new.

Joined as an Associate Director achieving promotion in 7 months. Expanded the sales operation by 80% to a team of 400 FTE on 3 sites. OPEX of £15 million per annum, acquisition and retention budget of £75 million per annum Devised and implemented a new operating model and quality process Reduced customer churn by 25% and customer complaints by 60%.

Leadership and management of a field based sales force of over 3000 staff, operating in a regulated environment. Operating budget of £150 million. Delivered 3.2 million sales PA, in energy, telephones and credit cards. Realigned the sales force to brand values by devising and leading a major organizational and cultural change programme Implemented the.

Mba, Business

MBA

Hnc,Dipm,Dms, Business Studies, Management, Marketing