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Tom Dewitt, Ph.D. Email & Phone Number
Founder and Executive Director
at
XMGlobal Collaborative
1 work email found
@hawaii.edu
1 phone found area 202
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Founder and Executive Director
Location
United States
Company size
Who is Tom Dewitt, Ph.D.? Overview
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Quick answer
Tom Dewitt, Ph.D. is listed as Founder and Executive Director at XMGlobal Collaborative, a with 18 employees, based in United States. AeroLeads shows a work email signal at hawaii.edu, phone signal with area code 202, and a matched LinkedIn profile for Tom Dewitt, Ph.D..
Tom Dewitt, Ph.D. previously worked as Founder & Academic Program Director - Master's in Customer Experience Management Program (MS-CXM) at Michigan State University - Eli Broad College Of Business and Founder & Director - CXM@MSU at Michigan State University - Eli Broad College Of Business. Tom Dewitt, Ph.D. holds Doctor Of Philosophy (Ph.D.), Marketing from Florida State University - College Of Business.
Company email context
Email format at XMGlobal Collaborative
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*@hawaii.edu
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AeroLeads found 1 current-domain work email signal for Tom Dewitt, Ph.D.. Compare company email patterns before reaching out.
Profile bio
About Tom Dewitt, Ph.D.
Tom DeWitt, Ph.D. is the founder and Director of CXM@MSU and the Academic Program Director for the Masters of Science in Customer Experience Management (MS-CXM) degree program at the Broad College of Business at Michigan State University. In that role, he is dedicated to advancing customer experience management globally through a variety of initiatives, including monthly industry roundtable discussions, hosting bi-annual industry conferences, and delivering academic programs. For more than a decade Dr. DeWitt has provided customer experience management solutions to organizations and audiences around the world through consulting, workshops, and presentations. Prior to joining academia, Tom enjoyed a career in the hospitality industry, where he served in senior management roles in the USA and Asia.
Listed skills include Marketing, Public Speaking, Higher Education, Management, and 46 others.
Current workplace
Tom Dewitt, Ph.D.'s current company
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Xmglobal Collaborative
16 roles · 31 years
Tom Dewitt, Ph.D. work experience
A career timeline built from the work history available for this profile.
Founder & Academic Program Director - Master'S In Customer Experience Management Program (Ms-Cxm)
CurrentThe Master's in Customer Experience Management (MS-CXM) degree is the first of its kind in North America. Delivered completely online, the degree consists of 15 courses taken over 20 months utilizing a team-based learning model.
Apr 2022 - Present
Founder & Director - Cxm@Msu
Current- Designed to unite industry, faculty, and students in the common pursuit of customer experience excellence. - Hosts a best-practices in Customer Experience Management (CXM) industry conference twice (Spring and Fall) each year. - Hosts a monthly roundtable discussion online featuring an industry expert on a unique topic of interest.
Sep 2018 - Present
Fixed Term Faculty
Current
Aug 2018 - Present
President
It's CX of M's (www.cxofm.org) mission to create a dynamic and collaborative community of CX professionals intent on advancing the practice and application of CX by serving as a forum for ongoing learning through the sharing of best practices, thought leadership, professional development, and innovation.
Oct 2019 - Sep 2023
Visiting Professor
Hankuk University Of Foreign Studies
Jul 2009 - Aug 2019
Associate Professor Of Marketing
Jun 2012 - Jul 2018
Director Of Career And Professional Development - College Of Business And Economics
As the Director of Career and Professional Development for the College of Business and Economics at UH Hilo, I assist students in identifying career fields that best suit their personality and interests using personality/interest tests and hosting career exploration events, provide students with opportunities to experience career fields first hand through our job shadowing and internship programs, and work with students to develop job search strategies.
Jan 2017 - Dec 2017
Director - Uh Hilo Office Of Applied Learning Experiences
Jul 2012 - Nov 2015
Assistant Professor Of Marketing
Aug 2007 - Jul 2012
Founder And Managing Consultant
Kumupa`A Brand Experience Consulting
Kumupa`a specializes in creating loyal, committed customers by helping organizations to reinvent themselves in the eyes of their customers through a series of consulting and training initiatives designed to deliver a truly valuable experience at every customer touch point:- Identification of market segments and target markets. - Identification of customer needs and key drivers of customer loyalty.- Development of a customer centric mission, values and service standards. - Process design and improvement. - Development of products and services that help to differentiate organizations from their competitors while delivering on customer needs and providing added value. - Formulation of communication objectives and media strategies. - Customer service training for management and front line employees. - Improving employee satisfaction and loyalty. - Leadership development and coaching. - Development of mystery shopping and customer feedback systems. - Continuous improvement utilizing benchmarking and customer feedback. - Customer complaint handling and service recovery. Utilizing an approach designed to empower and enable it's clients, Kumupa`a Brand Experience Consulting has experience delivering services across a broad array of industries and cultures, including Vietnam, Rwanda, India, the mainland USA, and Hawaii.
Jan 2009 - Apr 2013
Assistant Professor - Marketing
Jul 2004 - Jul 2007
Visiting Professor Of Marketing
Dec 2003 - Jan 2006
Doctoral Student
Aug 2000 - May 2004
Managing Consultant - Singapore
Sensei International
1999 - 2000
~1 yr
Vice President - Business Development
Incofood Management Services
1996 - 1998
~2 yrs
4 education records
Tom Dewitt, Ph.D. education
Doctor Of Philosophy (Ph.D.), Marketing
Florida State University - College Of Business
Mba, Hospitality
Nanyang Technological University Singapore
Bachelor Of Arts (B.A.), Hospitality Administration/Management
Michigan State University
Aaas, Culinary Arts
Grand Rapids Community College
FAQ
Frequently asked questions about Tom Dewitt, Ph.D.
Quick answers generated from the profile data available on this page.
What company does Tom Dewitt, Ph.D. work for?
Tom Dewitt, Ph.D. works for XMGlobal Collaborative.
What is Tom Dewitt, Ph.D.'s role at XMGlobal Collaborative?
Tom Dewitt, Ph.D. is listed as Founder and Executive Director at XMGlobal Collaborative.
What is Tom Dewitt, Ph.D.'s email address?
AeroLeads has found 1 work email signal at @hawaii.edu for Tom Dewitt, Ph.D. at XMGlobal Collaborative.
What is Tom Dewitt, Ph.D.'s phone number?
AeroLeads has found 1 phone signal(s) with area code 202 for Tom Dewitt, Ph.D. at XMGlobal Collaborative.
Where is Tom Dewitt, Ph.D. based?
Tom Dewitt, Ph.D. is based in United States while working with XMGlobal Collaborative.
What companies has Tom Dewitt, Ph.D. worked for?
Tom Dewitt, Ph.D. has worked for Xmglobal Collaborative, Michigan State University - Eli Broad College Of Business, Cx Of M - Michigan'S Association Of Customer Experience Professional, Hankuk University Of Foreign Studies, and University Of Hawaii At Hilo.
How can I contact Tom Dewitt, Ph.D.?
You can use AeroLeads to view verified contact signals for Tom Dewitt, Ph.D. at XMGlobal Collaborative, including work email, phone, and LinkedIn data when available.
What schools did Tom Dewitt, Ph.D. attend?
Tom Dewitt, Ph.D. holds Doctor Of Philosophy (Ph.D.), Marketing from Florida State University - College Of Business.
What skills is Tom Dewitt, Ph.D. known for?
Tom Dewitt, Ph.D. is listed with skills including Marketing, Public Speaking, Higher Education, Management, Research, Leadership Development, Business Development, and Customer Service.
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