Tom Digiovanni, Csm, Ssgb, Itil, Safe Popm Email & Phone Number

Philadelphia, PA, US

Supporting and mentoring teams as they evolve in their Agile journey within the Scrum and SAFe frameworks

Philadelphia, Pennsylvania, United States

Guiding global Scrum teams located in the US, Australia and Vienna through agile rituals including sprint and release planning, daily stand-ups, sprint reviews, showcases, retrospectives, and other activities

Horsham, PA

• Manage business relationships across organizational areas within AES, serving as the primary point of contact between IT, Operation & Strategic Solutions and Patient Analytics & Intelligence.
• Collaborate with Senior Leadership in the development of the organization's long term strategic roadmap
• Guide stakeholders in understanding IT capacity, ensuring that their requests were prioritized in a matter consistent with business impact and strategy
• Liaise with External Vendors on behalf of IT and our Business partners, ensuring that their solutions tie to the overall strategy and direction of the organization
• Direct Project and portfolio management for system implementations as they relate to my areas of support

Newtown, PA

• Worked with project teams and stakeholders to ensure mutual understanding the of scope, quality in the process and alignment of the end goal, in the implementation of various Identity Management initiatives.
• Developed strong working teams consisting of both CTI and client resources to work towards a common goal
• Led daily sprints in a Scrum Master capacity, facilitating the process in order to render the team successful
• Managed both project timelines and budgets and presenting their status to client management.

Princeton, New Jersey

• Educational Testing Service (ETS), Princeton, NJ 2007 –2018 Business Technology LiaisonSupported various organizational areas within ETS as the primary point of contact between IT and Supply Chain, Scoring/Score.
• Collaborated with stakeholders to understand current IT capacity and ensure their requests were prioritized in a matter consistent with business impact and key business deadlines.
• Led business stakeholders in navigating the IT organization, prioritization of IT demand and projects based on overall enterprise strategy and budget constraints.
• Guided / facelifted stakeholders through various major systems implementations which included a new Call Center CRM solution, several ERP (EnterpriseOne) and PeopleSoft upgrades.
• Maintained overall responsibility for adherence to the SDLC guidelines and processes of all development efforts within my areas of support.
• Led executive leadership and their reports through various business transformation initiatives resulting in streamed processes yielding greater efficiencies.

Paoli, PA

• Drove a wide range of engagements across various industries such as Telecommunications, Pharmaceutical and Consumer Products.  Responsibilities Included;
• Led multinational team of 15-20 Senior Analysts in the implementation of a document management system for a large German pharmaceutical manufacturer
• Led Account Management Teams in defining, planning and managing multimillion dollar proposals, contracts and projects that delivered quality solutions to meet the client’s needs, resulting in contract extensions and.
• Worked collaboratively with the project teams and client management to identify and mitigate risks to the project budget, schedule, and scope
• Ensured that client and 3rd party contracts were adhered to and that products and/or services specified in those contracts were delivered on time, within budget and with quality
• Coordinated the development of RFP responses across the organization