Head Of Trade Services
Current
Nov 2024 - Present
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Tom Diment Email & Phone Number
Head of Trade Services
at
Hachette UK Distribution
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✓ Verified Jun 2026
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Current company
Role
Head of Trade Services
Location
Woodcote, England, United Kingdom
Company size
Who is Tom Diment? Overview
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Quick answer
Tom Diment is listed as Head of Trade Services at Hachette UK Distribution, a company with 13 employees, based in Woodcote, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tom Diment.
Tom Diment previously worked as Sales Operations Manager at Enotria Winecellars Ltd (T/A Enotria&Coe) and Customer Commercial Manager at Enotria Winecellars Ltd (T/A Enotria&Coe). Tom Diment holds Master Of Arts (M.A.), Medieval History, Distinction from Durham University.
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Email format at Hachette UK Distribution
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Hachette UK Distribution
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Profile bio
About Tom Diment
Tom Diment is a Head of Trade Services at Hachette UK Distribution. He possess expertise in wine, retail, sales, management, customer service and 4 more skills. He is proficient in French.
Listed skills include Wine, Retail, Sales, Management, and 5 others.
Current workplace
Tom Diment's current company
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Hachette Uk Distribution
9 roles
Tom Diment work experience
A career timeline built from the work history available for this profile.
Sales Operations Manager
- Manage six direct reports to provide sales reporting, specialist order, and pricing support for the sales team.
- Provide analysis to inform company pricing decisions and work with Buying, Sales, Finance and IT functions to ensure the effective implementation of price changes.
- Co-ordinated the successful implementation of recent duty changes to ensure 100% pass-through to customers.
- Rolled out updates to the Sales team quoting software, managing the installation schedule… Show more
- Rolled out updates to the Sales team quoting software, managing the installation schedule, delivering training sessions and collating post-implementation feedback to inform future system improvements. Show less
Nov 2022 - Nov 2024
Customer Commercial Manager
- Promoted to recruit, embed and manage the team responsible for pricing accuracy and the integration of customer ordering platforms.
- Reduced pricing discrepancies on invoices by refining margin discrepancy reporting and implementing a weekly tracking process.
- Oversaw the implementation of process automation to significantly reduce invoice rejections and enable timely payments.
Jun 2021 - Nov 2022
Sales Operations Executive
- Provided commercial support on large-scale tenders, winning new contracts with a high-profile sporting venue, hotel groups and a national pub group.
- Helped deliver sales growth in new and underutilised channels (digital, corporate gifting, independent retail) to offset the loss of on-trade sales during Covid-19 lockdowns.
Mar 2019 - Jun 2021
Senior Store Manager
- Responsible for managing P&L to increase overall contribution to the business.
- Successfully reduced staffing budget whilst delivering high levels of customer service, continuously maintaining 5* feedback of above 90%.
Jul 2018 - Dec 2018
Store Manager
- Trained a large team to deliver high performance to meet new KPIs in the company’s largest store.
- Took on additional responsibility as Regional Product Guru / Connoisseur, delivering retail and product training across 15 stores.
Sep 2017 - Jul 2018
Senior Assistant Manager
May 2017 - Sep 2017
Assistant Manager
Oct 2016 - May 2017
Trainee Manager
Nov 2015 - Oct 2016
4 education records
Tom Diment education
Master Of Arts (M.A.), Medieval History, Distinction
Level 2 Award In Spirits, Distinction
Level 3 Award In Wines And Spirits, Merit
Bachelor Of Arts (B.A.), History, 1St
FAQ
Frequently asked questions about Tom Diment
Quick answers generated from the profile data available on this page.
What company does Tom Diment work for?
Tom Diment works for Hachette UK Distribution.
What is Tom Diment's role at Hachette UK Distribution?
Tom Diment is listed as Head of Trade Services at Hachette UK Distribution.
Where is Tom Diment based?
Tom Diment is based in Woodcote, England, United Kingdom while working with Hachette UK Distribution.
What companies has Tom Diment worked for?
Tom Diment has worked for Hachette Uk Distribution, Enotria Winecellars Ltd (T/A Enotria&Coe), and Majestic Wine.
How can I contact Tom Diment?
You can use AeroLeads to view verified contact signals for Tom Diment at Hachette UK Distribution, including work email, phone, and LinkedIn data when available.
What schools did Tom Diment attend?
Tom Diment holds Master Of Arts (M.A.), Medieval History, Distinction from Durham University.
What skills is Tom Diment known for?
Tom Diment is listed with skills including Wine, Retail, Sales, Management, Customer Service, Teamwork, Team Management, and Wine And Spirits Industry.
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