• Manage six direct reports to provide sales reporting, specialist order, and pricing support for the sales team.• Provide analysis to inform company pricing decisions and work with Buying, Sales, Finance and IT functions to ensure the effective implementation of price changes.• Co-ordinated the successful implementation of recent duty changes to ensure 100% pass-through to customers.• Rolled out updates to the Sales team quoting software, managing the installation schedule… Show more • Manage six direct reports to provide sales reporting, specialist order, and pricing support for the sales team.• Provide analysis to inform company pricing decisions and work with Buying, Sales, Finance and IT functions to ensure the effective implementation of price changes.• Co-ordinated the successful implementation of recent duty changes to ensure 100% pass-through to customers.• Rolled out updates to the Sales team quoting software, managing the installation schedule, delivering training sessions and collating post-implementation feedback to inform future system improvements. Show less

• Promoted to recruit, embed and manage the team responsible for pricing accuracy and the integration of customer ordering platforms.• Reduced pricing discrepancies on invoices by refining margin discrepancy reporting and implementing a weekly tracking process.• Oversaw the implementation of process automation to significantly reduce invoice rejections and enable timely payments.

• Provided commercial support on large-scale tenders, winning new contracts with a high-profile sporting venue, hotel groups and a national pub group.• Helped deliver sales growth in new and underutilised channels (digital, corporate gifting, independent retail) to offset the loss of on-trade sales during Covid-19 lockdowns.

• Responsible for managing P&L to increase overall contribution to the business. • Successfully reduced staffing budget whilst delivering high levels of customer service, continuously maintaining 5* feedback of above 90%.

• Trained a large team to deliver high performance to meet new KPIs in the company’s largest store.• Took on additional responsibility as Regional Product Guru / Connoisseur, delivering retail and product training across 15 stores.