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Information Systems Professional with over 25 years experience in Corporate Information Systems. Responsibly providing information technology in support of business objectives. Strong interpersonal ability, strong technical background with excellent communication skills. Self-motivated and team player. Highly motivated and willing to undertake assignments involving unfamiliar subjects.Specialties: SAP technologies: IMG, OSS, batch processing, BI 7.0, BEx Query Analyzer, Netweaver 2004s portal, data dictionary, ABAP, SAPscriptSAP modules - strong: SD, FICA, UtilitiesSAP modules - familiar: MM, FI, CO, HR SAP environments: ECC 6.0, 4.6c, 4.0b, 3.1hProject Tools: HP Project and Portfolio Management, HP Quality Center, Mercury TestDirector 7.6Other Tools: Cognos 8 Suite of Tools, HP QuickTest, Peregrine Service Desk, Resite 5.0, Microsoft Office Suite, Lotus Notes
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Sap Business AnalystFetzer Vineyards Sep 2020 - Jan 2022Hopland, Ca, Us -
Sap Sd Business Systems AnalystTrinchero Family Estates Nov 2010 - Mar 2020St. Helena, Ca, UsIt's time to retire and move on to other opportunities in life. -
Advanced Business Integration AnalystFirstenergy Corp. Nov 2001 - Aug 2009Akron, Oh, UsMember of IT Customer Revenue Operations Team. Subject matter expert for the SAP Sales and Distribution module and integration with the Utilities module.• Presented Arrears reports in Netweaver portal. This enabled the Revenue Operations Department to respond more effectively to Arrears activity.• Flexible Dunning and CRM implemented to enhance collections processing. Successfully implemented worklist processing as it applies to Collections Management in a CRM Netweaver environment. This enabled Collection Managers and Collection Agents to be more effective in processing collection activities.• Implemented SAP upgrade to ECC 6.0.• Integrated Consumer Products interface with SAP Utility Billing. Successfully bringing this into SAP eliminated error-prone external manual Access db. This enabled the Consumer Products Group to bill monthly directly on the customer’s electric bill.• Provided production support for SD module and resource-related billing in SAP. Additional support for FICA module; especially batch reporting processes. • Implemented SAP 4.6 using ASAP Methodology. This is the largest implementation of SAP using the Utility module (CCS) in North America. Customer base exceeded 4.5 million. Utility revenues were $11 billion. SAP landscape involved 3 production boxes (referred to as “split instances”) – CCS East (PA & NJ), CCS West (OH), Shared Services for core support modules. Successfully implemented SD module. -
Senior Software DeveloperGpu Dec 2000 - Nov 2001• November, 2001, FirstEnergy completes the acquisition of GPU. First Energy decides to implement SAP corporate-wide. • Technical and functional support of the SD module in SAP including Resource-related Billing. • Project member of team that upgrades SAP from 4.0B to 4.6C. Responsible for all unit testing and integration testing of SD module. • Initially assigned to Reports Team. Create and modify numerous ABAP reports based on Business requirements.
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Business Systems EngineerGai-Tronics Corporation Dec 1997 - Dec 2000Reading, Pennsylvania, Us• Project team member on 8-month implementation of SAP R/3 software. • Information Systems support team member responsible for ongoing business process improvements. -
Information Systems ManagerQuaker Maid Meats Nov 1995 - Dec 1997• Manage all aspects of computer-related projects including: needs analysis, defining requirements, evaluating and presenting alternatives, implementation, and on-going support.• Manage all hardware, software, purchases, repairs and upgrades.• Manage installation of new business applications to meet business growth.
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Data Processing ManagerBerks Packing Co. Inc. May 1986 - Nov 1995Us• Project team lead for implementation of a Novell network and fax server.• Project team lead for production and shipping bar code system: from initial specifications and design to installation.• Manage all aspects of computer-related projects including; needs analysis, defining requirements, evaluating and presenting alternatives, implementation, and on-going support.• Manage all hardware, software, purchases, repairs and upgrades.• Manage installation of new business application software to meet growing business needs.• Coordinate outside services for network support
Tom Downing Skills
Tom Downing Education Details
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Kutztown University Of PennsylvaniaDual Majors: Business And Computer Science -
Abington High School
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Abington High School
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Abington High School
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Abington High School
Frequently Asked Questions about Tom Downing
What is Tom Downing's role at the current company?
Tom Downing's current role is SAP Business Analyst.
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What schools did Tom Downing attend?
Tom Downing attended Kutztown University Of Pennsylvania, Abington High School, Abington High School, Abington High School, Abington High School.
What skills is Tom Downing known for?
Tom Downing has skills like Writing, Flexible, Reporting Requirements, Waterfall, Needs Analysis, Shipping, Shared Services, Service Desk, Vendors, Sales, Students, Novell.
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