Tom Duensing Email & Phone Number

Naperville, Il

Worked on CourseTracks, an ordering, sales, and inventory tracking system for college text books used at over 900 college textbook stores across the United States. Responsible for maintaining a number of CourseTracks subsystems. Duties included working with stores to problem solve and develop system enhancements. Technologies used were C# .Net 3.5, .Net 4.0, Microsoft SQL Server, LINQ, .Net Web Services, ASP, and Crystal Reports.Worked closely with Director level representatives to collect enhancement requirements.Responsible for converting about 500 stores to CourseTracks from an older system.Converted 41 Canadian stores for use in CourseTracks. Including code modifications, unit testing, implementation, and conversion process monitoring. Created pricing web services used by other systems to verify textbook and supply pricing.Implemented QR Codes used by book store customers to collect book ordering and status information.

Applications Developer for OfficeMax a Fortune 500 office supplies company. Responsible for the Stocking Strategy system, a C#, SQL application designed to optimize warehouse inventory levels for 35 national warehouses. Redesigned the system to save over 6 million dollars in inventory annually. Designed and wrote robust, custom Excel and MS SQL Server classes in C# with full error reporting and exception processing. Designed the database, and portions of the SQL and stored procedure code.Additional responsibilities included Ad-hoc reporting and system support for a number of C#, Visual Basic, and SQL based systems.

Senior Consultant/Technical Lead for a mid-size Real Estate Valuation company. Created a series of networked Java utility programs designed to backup and maintain data integrity. Sole consultant tasked to design, write, and implement a series of networked Java programs created to backup and maintain the company's data. For the same company, designed and implemented Phase 1 ATS (Appraisal Tracking System) a Java and MySQL based appraisal tracking system. System included capabilities to track client orders and information; appraiser licensing, order status, and maintenance.Designed Phase 2 of ATS. Phase 2 included a web-browser interface that would allow clients to issue and review the status of appraisal orders. Phase 2 also included the ability to track client payment information over time. Due to budgetary limits, this Phase was never implemented.

Staff Manager for a staff that averaged around 25 consultants. Was responsible for staff reviews, training, problem resolution, career building, some internal and external projects, and maintaining an effective, highly talented staff of technical consultants.Was credited with maintaining the lowest staff turn-over for the company.As a Senior Programmer Analyst/Technical Lead, worked for a number of large and small companies.Technical Lead for Spectrum, a mission critical Foreign Exchange system at Bank One (formerly American National Bank). Spectrum was the bank’s main revenue source and generated millions of dollars of revenue. Increased the effectiveness of the Front and Back Office departments by architecting and developing 10 complex, Solaris C++, SQL programs that improved the client’s ability to analyze currency trade data. Designed a series of reusable class libraries for use in future projects. Took ownership of the project to made sure it was successful. Thrived in a difficult environment. Acted as mediator between two competing departments.Technical Lead at CardPro, a credit card embossing corporation. Devised sophisticated, custom, C++ data conduits for sensitive data in a secure environment. Created a complex C++ class library that increased overall card production turnaround time by 5% and reduced development time by 33%. Developed 45 Microsoft C++ programs. Interacted with technical and business professionals to accomplish business solutions in an extremely high-pressure, high-security environment.Was consistently rated in the top 10% of all consultants by my clients.

Redeveloped the corporation’s Claims Pricing System (C++, SQL). Improved accuracy of claims pricing system while reducing system CPU and SQL resources. Reduced the size of the main pricing module by 50% and increased execution speed by 30% while virtually eliminating module failures. Regarded as claims pricing technical expert. Redesigned and developed the electronic Claims Transmission System. Responsible for technical management and maintenance of the corporation’s EDI system.

Mainframe COBOL programmer analyst.C++ programmer analyst.

COBOL, JCL. Telecommunications industry.