Tom Duff

Tom Duff Email and Phone Number

Senior Site Reliability Engineer @ Akamai Technologies
Philadelphia, PA, US
Tom Duff's Location
Greater Philadelphia, United States, United States
Tom Duff's Contact Details

Tom Duff personal email

n/a
About Tom Duff

Throughout my career, I've journeyed through all aspects of the internet.It all started with an interest in website design when I was back in high school - the internet was so much simpler back then, before the days of javascript frameworks and css - everything was built with HTML and tables. The marquee tag added spice to all my websites.Just after high school, I transitioned my focus to web application development - applications were so much simpler then, just moving user input around, and there was a scripting language written specifically for web app programming that was just coming into its prime: PHP. My friends and family LOVED filling out all the forms I made.When I started my professional career, I got a job with a local ISP, and that was when I ceased being merely a consumer of the internet, and I moved behind the scenes. Connecting to the internet was so much simpler back then - hook up your phone line to your computer, have it play some noises down the line to another computer, and BAM - You've got mail! I spent time doing technical support for residential and business dialup and DSL connections, then T1 lines and metro ethernet. I took calls in a phone support center. I went to peoples' houses to troubleshoot their phone lines and computer troubles. I ran wires in office buildings from telephone closets to computer rooms. I configured backhaul devices and trunks. I literally built and maintained people's access to the internet.After that, came the data centers. The cloud was so much simpler back then - you'd bring your comptuers to the data center, plug them into the internet, and there was your cloud. I spent a lot of time out amongst the noisy CRAC units, losing my hearing, my hair, and (quite literally) breaking my back, physically building the cloud. But customers didn't just want their remote hands teams to put stuff in the rack, they wanted us to install and configure operating systems and firewalls and applications.So again I went back to the server side of things - honing my Windows and Linux admin skills thanks to our company's in-built dedicated server platform ("we'll provide the hardware and the cloud!"). Linux was a lot simpler then - no fancy container-driven architectures or serious virtualization. Everyone ran one application (or suite of related software for one application) per physical server. I spent my time administering web and mail servers, writing automation to help track management and changes, and training others on how to use it.Then came the network, and that began a whole new adventure.

Tom Duff's Current Company Details
Akamai Technologies

Akamai Technologies

View
Senior Site Reliability Engineer
Philadelphia, PA, US
Website:
akamai.com
Employees:
10139
Tom Duff Work Experience Details
  • Akamai Technologies
    Senior Site Reliability Engineer
    Akamai Technologies
    Philadelphia, Pa, Us
  • Akamai Technologies
    Senior Lead Site Reliability Engineer
    Akamai Technologies Aug 2023 - Present
    Cambridge, Ma, Us
    Senior Lead SRE - Compute Network Infrastructure Team
  • Akamai Technologies
    Network Engineer Ii
    Akamai Technologies Mar 2022 - Aug 2023
    Cambridge, Ma, Us
  • Linode
    Network Engineer
    Linode Aug 2017 - Mar 2022
    Philadelphia, Pa, Us
    Responsible for the deployment and maintenance of Linode's global network. Optical network engineering, project management, physical setup and programming of gear worldwide, fixing broken stuff, and constantly trying to make things more awesome for our customers!
  • Linode
    Network Administrator
    Linode Aug 2016 - Aug 2017
    Philadelphia, Pa, Us
  • Cologix New Jersey, Formerly Net Access
    Ops Center Team Leader
    Cologix New Jersey, Formerly Net Access Nov 2015 - Mar 2016
    Denver, Co, Us
    Focus on improving customer service, training, and accountability within the Network Operations Center. Serve as an escalation point for NOC technicians. Create, maintain, and enforce quality control guidelines for the NOC. Create and enforce peer review guidelines. Responsible for ongoing training of existing employees and on-boarding new hires in the Operations Department
  • Cologix New Jersey, Formerly Net Access
    Network Operations Team Leader
    Cologix New Jersey, Formerly Net Access Sep 2014 - Mar 2016
    Denver, Co, Us
    Focus on improving customer service, training, and accountability within the Network Operations Center. Serve as an escalation point for NOC technicians. Create, maintain, and enforce quality control guidelines for the NOC. Create and enforce peer review guidelines. Responsible for ongoing training of existing employees and on-boarding new hires in the Operations Department
  • Cologix New Jersey, Formerly Net Access
    Network Administrator
    Cologix New Jersey, Formerly Net Access Sep 2008 - Sep 2014
    Denver, Co, Us
    Administer datacenter systems and networks, provision services for new and existing customers, write automation scripts to run database-driven services, create helpful web tools for NOC, troubleshoot server and LAN/WAN connection issues.
  • Cologix New Jersey, Formerly Net Access
    Technical Support
    Cologix New Jersey, Formerly Net Access Dec 2006 - Aug 2008
    Denver, Co, Us
    First-level support and troubleshooting for residential and small business internet, email, and web hosting services.
  • Intellitronic Devices Llc
    Web Developer
    Intellitronic Devices Llc Mar 2005 - Dec 2005
    Developed company website and store and received/fulfilled online orders from web storefront.

Tom Duff Skills

Data Center Network Administration Network Security Apache System Administration Linux Networking Vmware Cisco Ios Juniper Firewalls Virtualization Mysql Centos Php Network Design Perl Servers Python Ruby Switches Bgp Routers Sophos Utm Codeigniter Databases Optical Network Design Network Engineering

Tom Duff Education Details

  • Sussex County Technical School
    Sussex County Technical School
    Electrical And Electronics Engineering
  • Western Governors University
    Western Governors University
    Cloud Computing

Frequently Asked Questions about Tom Duff

What company does Tom Duff work for?

Tom Duff works for Akamai Technologies

What is Tom Duff's role at the current company?

Tom Duff's current role is Senior Site Reliability Engineer.

What is Tom Duff's email address?

Tom Duff's email address is td****@****mai.com

What schools did Tom Duff attend?

Tom Duff attended Sussex County Technical School, Western Governors University.

What are some of Tom Duff's interests?

Tom Duff has interest in Science And Technology.

What skills is Tom Duff known for?

Tom Duff has skills like Data Center, Network Administration, Network Security, Apache, System Administration, Linux, Networking, Vmware, Cisco Ios, Juniper, Firewalls, Virtualization.

Who are Tom Duff's colleagues?

Tom Duff's colleagues are Ranjith Ramakrishna, Shree Jaan, Supreeth Kurpad, Ravi Shankar, Haengkeum Lee, Helen Farrier, Phil Welton.

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