Tom Faherty Email & Phone Number

Greater New York City Area

• Oversaw the Oncology Care Model, a value-based Medicare pilot program for patients receiving cancer treatment; OCM tracks certain quality measures, requires minimum care standards, and incentivizes lower costs
• Compiled and monitored our patient roster; submitted demographic and cancer registry data for 1,200+ patients
• Coordinated billing efforts to collect monthly payments from Medicare, totaling $1.6 Million in Year 1; uncovered internal coding errors resulting in $120k more revenue
• Helped create and improve numerous quality measure reports; provided data analysis and identified areas for potential improvement; gave frequent updates to Director of Strategic Initiatives and other department.
• With social work, expanded distress screenings to better identify high-risk patients; doubled compliance in 6 months
• Established a Patient Navigation trial program to help patients overcome logistical and social barriers to care

New York, NY

• Provided customer service for one of the top ranked departments in patient satisfaction at New York Presbyterian
• Created weekly staff schedule for 15+ employees—both patient coordinators and the medical records team
• Prepped patients at a site with 300 tests daily; scheduled appointments and explained radiology procedures
• Displayed the empathy and strong communication needed to make patients feel comfortable and well-informed during the imaging process while attending to a wide variety of patient concerns
• Trained new employees in the necessary computer systems, workplace procedures, and appropriate conduct
• Redesigned outdated questionnaires to reduce patient frustration and streamline the registration process

New York, NY

• Studied prospective advertising partners in print and online markets for use by Marketing VP
• Researched event spaces and restaurants around Manhattan for team and partner outings
• Arranged and edited PowerPoint presentations for client meetings

Bachelor'S Degree, International Relations And Affairs, Philosophy

Activities and Societies: Boston College Club Golf, Vice President

Education record