Tom Fairbairn Email and Phone Number
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Tom Fairbairn personal email
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Employee experience and engagement professional with a background in HR and retail. Uses analytical and communications experience to develop storytelling which connects colleagues with purpose. Passionate about focusing on culture, engagement and colleague happiness to deliver improved customer experiences and commercial benefits.
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Employee Engagement & Experience LeadMarks And Spencer Feb 2022 - PresentLondon, London, Gb
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Reward ManagerMarks And Spencer Jun 2021 - Feb 2022London, London, Gb
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Operations Manager - Reward & Exec HrMarks And Spencer Mar 2021 - May 2021London, London, Gb
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People Analytics & Insight PartnerMarks And Spencer Aug 2020 - Mar 2021London, London, Gb
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Career BreakMarks And Spencer Nov 2019 - Aug 2020London, London, GbTravelling; Japan and South America
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Reward Manager, Performance & RecognitionMarks And Spencer Jun 2018 - Nov 2019London, London, GbLeading the re-tender process, design and implementation of a new Benefits, Rewards and Recognition website. The new platform was successfully launched to c. 85,000 employees in c. 800 locations across UK in February 2019, delivering an improved colleague experience and a 56% cost saving for M&S, who went on to win Team of the Year and the Grand Prix awards at the 2019 Engagement Excellence awards.Also responsible for the company's annual performance rating process and review/proposal of internal recognition and performance strategies.
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Customer Insight And Experience LeadMarks And Spencer Mar 2015 - Sep 2018London, London, GbUsing data and insights to map the in-store customer journey and make improvements to service, experience and internal culture around all things "customer".
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Various RolesMarks And Spencer Aug 2010 - Feb 2015London, London, GbVarious roles within the M&S Customer Sales & Service Centre- Interim Line Manager- Senior Adviser, Executive Office- Senior Adviser, Food Team- Social Media launch team
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Co-FounderVocal Social Apr 2011 - Oct 2012Offering social media marketing and customer engagement to local businesses (primarily concentrating on Facebook, Twitter, YouTube accounts and profile set up). Left following a successful start-up to concentrate on full-time career development.
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Customer Trading SupportSainsbury'S Jul 2006 - Sep 2007London, Gb -
Call Centre SupportChelsea Building Society Jul 2004 - Sep 2004
Tom Fairbairn Skills
Tom Fairbairn Education Details
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University Of ChesterEnglish Literature -
Pate'S Grammar School, Cheltenham
Frequently Asked Questions about Tom Fairbairn
What company does Tom Fairbairn work for?
Tom Fairbairn works for Marks And Spencer
What is Tom Fairbairn's role at the current company?
Tom Fairbairn's current role is Employee Experience & Engagement Lead at Marks & Spencer.
What is Tom Fairbairn's email address?
Tom Fairbairn's email address is to****@****cer.com
What is Tom Fairbairn's direct phone number?
Tom Fairbairn's direct phone number is +4420793*****
What schools did Tom Fairbairn attend?
Tom Fairbairn attended University Of Chester, Pate's Grammar School, Cheltenham.
What are some of Tom Fairbairn's interests?
Tom Fairbairn has interest in Rugby, Education, Reading, Music, Human Rights, Hockey.
What skills is Tom Fairbairn known for?
Tom Fairbairn has skills like Customer Service, Retail, Management, Team Leadership, Sales, Performance Management, Coaching, Project Management, Teamwork, Social Media, Time Management, Business Analysis.
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