Held this same position two different times. Job duties essentially the same.August 2012 - December 2017 April 2023 - July 2024• Key member of US leadership team, contributing to the success of Guerbet's top global subsidiary.• Developed, launched, and managed Sales Force Excellence initiatives to boost sales performance.• Established inside sales and customer service teams at a new office location in Princeton, NJ.• Founded the US Pricing Strategy Committee and developed the initial pricing guidelines.• Participated in marketing initiatives and supported the execution of go-to-market strategies.• Created a new training curriculum and testing platform to prepare the sales team for product launches.• Provided one-on-one coaching and development for sales reps in the field.• Managed KOL relationships and supported the development of a speaker network.• Led the US project team in launching Guerbet’s first CRM platform.• Certified as a Miller Heiman Strategic Selling instructor, enhancing sales performance for field personnel.• Implemented a vendor credentialing support process for the sales team.• Launched and trained the sales force on a new competitive intelligence tool.• Developed and launched a new Continuing Education (CEU) website.

• Key member of US leadership team, contributing to the success of Guerbet's top global subsidiary.• Selected by the VP to establish and lead a new field service organization, with full P&L accountability.• Successfully built the service organization from the ground up, overseeing the hiring of field engineers, management, technical support, dispatchers, service contract administrators, and inside sales teams.• Increased service contract revenue by over 40%, overcoming personnel shortages.• Introduced measures to enhance customer satisfaction, driving additional service contract revenue.• Collaborated with the sales team to close multiple full-portfolio agreements.• Developed and implemented measurable KPIs, resulting in a 14% boost in operational efficiency within one year.• Negotiated and secured multiple high-profile national service agreements, leading to a double-digit increase in contract revenue.• Managed contract negotiations with external service partners to provide specialized support for the Guerbet service team.• Worked directly in the field with service engineers and engaged with customers to enhance satisfaction.• Implemented new field service software, improving customer satisfaction through more efficient use of field personnel.• Partnered with global executives on initiatives to increase brand awareness and revenue.

See job description above.

• Managed & mentored team in selling X-ray & MR pharmaceutical imaging agents, capital equipment, anddevices to hospitals & outpatient clinics covering NY, PA, NJ, DE, and MD.• Negotiated, secured, and retained business with key healthcare systems.• Hired and trained 6 sales representatives, resulting in a 47% increase in sales within 3 years ($17M to $25M).• Grew MRI share 17 points (3.1% to 20.2%), resulting in sales growth from $1.4M to $6.2M.• Achieved 1st/2nd place quota attainment in the US for MRI product franchise in 2010/2011.

• Promoted from sales representative to national training manager.• Improved sales performance by implementing programs such as Selling Skills, Presentation Skills, Leadership Skills, Coaching, Adult Learning Styles and Advanced Product Training.• Designed and implemented new Train the Trainer program which transformed 21 sales representatives into field-based trainers while ensuring consistent training processes in the US.• Led cross functional projects with Marketing, Regulatory, Legal, Medical Affairs and Human Resources that resulted in successful implementation of multiple training programs and projects.