Supporting a Chartered Financial Planner with administration / paraplanning duties alongside studying towards my Level 4 Diploma in Regulated Financial Planning.

Reception and administration support, running out of hour GP and Nurse clinics, setting up clinical rooms and stock management.

Started as an apprentice completing level 3 NVQ in Business Administration, I worked up the ranks from Medical Secretary, business administration support to IT lead. My various roles included, face to face customer service, telephone calls, administration support, staff training, creating policies, IT management and support, leading projects, maintaining IT equipment including CCTV and medical equipment.