Tom Freestone Email & Phone Number

Houston, Texas, US

• Led service operations teams across EMEA & APAC, managing sales and delivery of Field Service, Factory Repair, and Spare Parts supply teams.
• Responsible for P&L of operations in Europe, Middle East, Africa & Asia, ensuring efficient service delivery and revenue growth.
• Provided leadership across multiple nations and cultures, fostering a collaborative and high-performing team environment.

Warwick, GB

Winterthur, CH

Winterthur, CH

Responsible for a team that manages Tendering, Order Execution (Project Management), Procurement, Technical Support and Administration. I am proactive in developing people and process to ensure efficient running of the department, increased customer satisfaction and maximum profitability for the business.

Winterthur, CH

• Carried out full project management within the parameters of the company’s strategic business plan, implementing Microsoft Project.
• Full operational control of suppliers related to projects under my leadership. Inclusive of ensuring that supplier approval, technical appraisal and cost negotiations for a wide range of products and services.
• Provided technical, financial and commercial input into the quotes and tenders for works on customers sites and factory work. Values ranging from £50k - £3m
• Attended sites internationally to manage projects at the customers request and complete site surveys to allow for accurate quotations to be produced

• Tendering Engineer
• Provided support to Regional Sales Managers and Directors to formulate an accurate and competitive tender taking into account customer needs and the relevant sales strategy.
• Actively engaged with customers to gain further understanding of the project and to develop any further sales leads, with success in gaining further field service work, parts sales and aftermarket refurbishments.
• Accurately estimated costs for varying projects i.e. on-site turbogenerator inspections & repair work, factory repair work and the supply of new equipment ranging from generator parts through to full generator.
• Proved sound organisational skills, when collaborating the efforts of various departments, both internally and externally to provide the offer for the Saih Rawl, swap out machine installation and commissioning project..

• Mechanical / Electrical Fitter
• Engaged in an advanced apprenticeship, increased experienced in key business domains, thus progressing into the role of qualified fitter.
• Accountable for seeing works through from the initial stages to conclusion, pertaining to turbine driven generators, which demonstrates key planning and organisational ability.
• Played a pivotal role on continuous improvement projects, developing project management skills, including high levels of success on the completion of projects, with the ultimate aim to assure that processes are more.
• Proved sound negotiation skills, showcased when influencing senior management to pursue my CI project, despite being less experienced than another proposer; this proved to be a success, as my project was undertaken.

Master Of Business Administration - Mba, Business Administration And Management, General

National Certificate (Nvq Level 3), Mechanical Engineering