Tom Friel Email and Phone Number
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Tom Friel personal email
Experienced Senior Manager of Logistics and Operations with a demonstrated history of working in Ecommerce and retail. Proud Penn State Graduate with a degree in Supply Chain and Information Systems.
Universal Music Group
View- Website:
- universalmusic.com
- Employees:
- 18494
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Sr. Manager, LogisticsUniversal Music GroupPhiladelphia, Pa, Us -
Senior Manager, LogisticsUniversal Music Group Jul 2021 - PresentPhiladelphia, Pennsylvania, United States- Created forecast model for 3PL warehouse labor planning and corrugate management- Continued development of custom order management solution to enhance warehouse capabilities and service offerings- Continued management of transportation for E-commerce related projects (parcel, LTL, truckload)- Enhanced reporting capabilities and KPI developments through partnership with data team members- Project managed development of TMS system for use across all modes- Led initiative with IT and carrier teams to develop warehouse solution for handling hazardous materials -
Ecommerce Logistics Operations ManagerUniversal Music Group Apr 2019 - Jul 2021Philadelphia, Pennsylvania- Managed 3PL warehouse performance for US network while enhancing WH system capabilities, reporting, and running continuous improvement projects- Standardized warehouse processes across network by drafting standard operating procedures and ensuring warehouse compliance- Oversaw carriers for parcel, LTL and Truckload within US Ecommerce network- Collaborated with software partner to develop custom order management and warehouse management solution. Ran user acceptance testing sessions and cross functional training through go live and hyper care period -
Area Manager IiAmazon Oct 2018 - Apr 2019Edison, New Jersey•Manage reserve inventory replenishment based on forecasting for SKUs, creating and utilizing excel tools to make inventory management decisions that maximize efficiency and throughput•Oversees Inbound Support Services department that works to resolve issues between retail and inbound departments to fix and track vendor defects•Heading process of inbound reactive transshipment to ensure customer shipments are finished by SLA meeting 2 day shipping promise with cost efficiency•Created excel tool to track dwelling inventory driving down 18+ hour trailer metrics from average 3-5 to 0-2 per shift•Facilitated training of multiple new inbound area managers for multiple buildings within the Northeast AR sortable network including two 2018 launch buildings -
Area ManagerAmazon Jul 2017 - Apr 2019Edison, New Jersey•Developed Amazon associate population of 50+ associates to produce lowest quality defect metrics across all five shifts consistently over 2 month span during peak season with average DPMO of 370.•Led projects in continuous improvement to drive vendor specific freight metrics while getting buy in from leaders across all shifts and departments improving vendor specific stow rate by 16% from June to August and decrease FPY metrics by 10% in the process.•Inbound manager for launch of LGA9 fulfillment center which achieved Amazon Robotics sortable steepest inbound ramp in Amazon history•Managing daily operation of inbound process to achieve specified plan and improve 5% week over week to hit promised network goal -
Operations Leadership InternAmazon May 2016 - Aug 2016Middletown, De•Assisted in management of fulfillment center associates in effort to maximize efficiency of receive dock•Created and implemented new sortation process on receive dock in order to increase throughput and decrease necessary labor hours in downstream process, proven to save over $300,000 annually based on 10 week data analysis and ROI model•Presented evaluation of new process to fulfillment center senior management for continuation of process upon end of internship -
Supply Chain Management InternDorman Products May 2015 - Aug 2015Colmar, Pa•Assisted Senior Procurement Specialist negotiating contracts with both domestic and international vendors •Tracked and reported supply chain KPIs including inventory performance metrics, vendor OTD and cost reduction initiatives•Worked on vendor scorecard’s to evaluate vendor performance and make strategic business decisions based off historic performance•Developed excel tool to perform bid analysis•Performed root cause analysis of service level failures in SAP/ECC
Tom Friel Education Details
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Logistics, Materials, And Supply Chain Management
Frequently Asked Questions about Tom Friel
What company does Tom Friel work for?
Tom Friel works for Universal Music Group
What is Tom Friel's role at the current company?
Tom Friel's current role is Sr. Manager, Logistics.
What is Tom Friel's email address?
Tom Friel's email address is to****@****sic.com
What schools did Tom Friel attend?
Tom Friel attended Penn State University.
Who are Tom Friel's colleagues?
Tom Friel's colleagues are Shirine Ouardani, Simone Møller Nielsen, Adel Blel, Carlos Villacorta, Lori Davis, Maryanne Mithan, Linda Vu.
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