Tom Galinski Email & Phone Number

Oakville, Ontario, Canada

Oakville, On

- Greeting customers and scheduling service appointments- Cataloging customers concerns and comments- Writing service orders and descriptions of problems and repairs- Translating customers’ repair problems into standard repair terminology- Explaining repairs to customers- Test-driving vehicles to confirm service repairs- Estimating the cost and time needed for repairs- Handling customer complaints

1310 Dundas St. E. Unit 16B Mississauga, On

 Handle scheduling, billing and payroll of all employees and vendors. Address and resolve complaints from customers in a timely manner and ensure changes were implemented to avoid future complaints and dissatisfaction.  Establish lasting relationships with customers to secure their repeat business and referrals.  Manage all office expenses. Create and analyze month end closing reports by breaking down expenses and revenue. Analyze productivity and implement necessary changes to produce high quality work.  Liaise with insurance companies to help clients with claim reporting and repairs.  Prepare estimates using in house estimating software programs.  Handle dealership and fleet contracts. Assist our franchisees and our national hail team in developing contracts, marketing and billing.

1310 Dundas St. E. Unit 16B Mississauga, On

Interior detailing as well as high speed polishing and water-sanding scratch removal process.Maintained inventory of cleaning supplies.Responsible for opening and closing the body shop.

35 Brunel Rd. Unit # 2 & 3 Mississauga, On

Displayed excellent customer service in fast-paced bar atmosphere.Responsible for the proper operation of the bar, receipts, and inventory accountability.Maintained and restocked inventory.

1 Canada'S Wonderland Dr. Vaughan, On

Ensuring customer satisfaction by addressing complaints and concerns.Responsible for operating machinery and ensuring proper safety procedures are carried out.

Prepare quality food in a fast paced environment.Responsible for inventory counts and ensuring product isn't wasted.

Asses customer goals and design workout routines specific to their needs. Encourage, support and ensure customers carry out exercises safely and efficiently.