Consistently a top individual contributor as measured by ticket completion count, code quality (ie: regression, test coverage), while managing extra responsibilities such as tech debt refactor epics management and continuing to educate myself in both theoretical CompSci and practical day to day skillsRed green refactorWork with product and design teams to create requirements and translate them into workable ticketsDesign epics, ticket, and delegate work to other ICsWork with QA to ensure requirements are met and automated testing covers all required behaviorUpgrade aging technologies to improve security, DX, and UX/UIWork with continuous improvement, continuous delivery systems: GitHub, GH Actions/pre-commit hooks, AWS container servicesReconfigure Docker containers to work with M1 and Intel arch MacsBuild, configure, test and share bash/zsh/shell scripts to improve workflow speed and accuracyGH Copilot integrated into IDE for AI suggestions and code completionIntroduced TypeScript config and code to reduce runtime bugs and improve DXRefactored out older technologies such as KnockoutJS, momentJS, jQuery, etc. and replaced with VueJS and other modern packages and patternsWorked with backend teams to ensure vnd+jsonapi payloads conformed to patternExtensively wrote and improved on automated testing: unit, integration, acceptance, and e2e (end to end)Full stack responsibilities included PHP, Codeception, Artisan, SQL, MVC, vnd+jsonapi, legacy and modern client-server paradigms such as PHP Blade templates as well as Vue+AJAXWorked within various paradigms as the platform has numerous iterations over time; this required understanding both the old and new paradigms, testing patterns, and exception handling in order to modernize without losing any quality or functionality

* Directly working with client to create custom centralized events calendar tool * NestJS MVC+Services+Modules backend with TypeORM+Postgres DB* Typescript+React+Redux front-end application* Pull data via Eventbrite API, add custom formatting, tagging, sorting, searching

Accomplishments* Personally responsible for delivery of $4.4Million+ in contracted software and services* Demonstrated world-class professionalism to support customers including over 50% of the Fortune 1,000 List, nation-state level defense departments, international tech firms, etc.* Built internal processes and utilities to automate tasks to manage hundreds of customers with a team of 2-3. Processes include use of Salesforce trigger events (Apex scripts+Data Manipulation Language [DML] events) and Excel macros for report creation.* Worked with development team on build and revision of Cofense Community https://community.cofense.com/​. Community site built utilizing Vanilla library (a PHP-based CMS), jQuery, ES6, and BEM/SCSS for component styling. Responsibilities* Managed delivery of contracted Professional Services (ie: define scope, tasks, timeline, and deliverables)* Lead implementation of and training on all SaaS products* Project managed implementation using PMI standards* Responded within SLAs to emergent, highly variable, technical challenges* Provided guidance on infrastructure requirements and setup (eg: virtual machine and server specifications)* Conducted customer infrastructure investigation, demo and training of software, upsells, reviewed contracts* Worked closely with all business units: engineering, sales, procurement, PM, C-Suite, and incident response* Tailored process for differing organizations e.g.: US and international governments, universities, and corporations* Created forecasting, project timeline, and other reports for sales, professional services, and senior management