Tom Gerdes

Tom Gerdes Email and Phone Number

Operational Leadership | People & Organizational Development | Learning & Delivery | Instructional Design & Implementation @ Southern Classic Chicken
Tom Gerdes's Location
Bossier City, Louisiana, United States, United States
Tom Gerdes's Contact Details
About Tom Gerdes

I am a transformative leader and influencer with expertise in operational leadership, learning and development, instructional design, program management, and field implementation. I leverage strong interpersonal and organizational skills to develop top-tier teams, enhance business culture, and maximize people's potential. Finally, I'm a results-driven business partner determined to make a difference by empowering a company to optimize opportunities, challenge itself, and go above and beyond to meet and exceed expectations.

Tom Gerdes's Current Company Details
Southern Classic Chicken

Southern Classic Chicken

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Operational Leadership | People & Organizational Development | Learning & Delivery | Instructional Design & Implementation
Tom Gerdes Work Experience Details
  • Southern Classic Chicken
    Vice President Of Brand Operations
    Southern Classic Chicken Mar 2021 - Present
    Shreveport, La, Us
    Partner with brand ownership to design and bring forward operational tools, training processes, and people solutions for the current fleet of restaurants and to set organizational infrastructure for future franchise growth. Also heavily involved with strategic marketing and franchise development initiatives.
  • Amazon
    Afe Training Ambassador / Fulfillment Associate L1
    Amazon Dec 2019 - Feb 2021
    Seattle, Wa, Us
    Transitional position during active career-focused job search to remain in a personal habit of work and to supplement income. Accountable for stocking and maintenance of physical bulk inventory of shipping containers for 19 individual packing stations within a 2,300 square foot area on the AFE floor as well as Problem Solve for merchandise flow issues. Recommended by direct supervisor to be Training Ambassador for Amazon new hires on AFE floor to include support of initial on-boarding and on-the-job training.
  • Buffalo Wings & Rings
    Learning Delivery Consultant / Instructional Designer
    Buffalo Wings & Rings Jul 2020 - Nov 2020
    Loveland, Ohio, Us
    Contract opportunity to support corporate training team with redesigning and developing a new associate training program to include facilitated and multi-media solutions.
  • Rave Restaurant Group, Inc.
    Director Of Training, Operations Services & People Development
    Rave Restaurant Group, Inc. Apr 2018 - Nov 2019
    The Colony, Texas, Us
    Trusted member of the RAVE leadership team accountable for strategy, analysis, development, and implementation of multi-branded franchise (Pie Five, Pizza Inn, P.I.E.) initiatives, training content and leadership development program creation, new restaurant openings, corporate communication, and organizational culture tools and support. Led a team of two brand-specific Managers to include their daily/weekly workflow, output, and ongoing development.
  • Cheddar'S Scratch Kitchen
    Senior Field Manager, Learning And Development
    Cheddar'S Scratch Kitchen Aug 2016 - Apr 2018
    Orlando, Florida, Us
    Recognized as learning and delivery leader specializing in hospitality, service, and brand messaging training for 20 restaurants across ten states. Collaborated and aligned with learning and development and operations teams to ensure service training program and brand messaging initiative. Orientated, trained, and maintained team of hourly Trainers from across the country dedicated to support of service training program and brand messaging initiative.
  • Chili'S
    Regional Human Resources Business Partner
    Chili'S Nov 2013 - Aug 2016
    Dallas, Texas, Us
    Human resources leader and restaurant operations partner specializing in workforce planning, team member relations, performance consulting and support, organizational culture advocacy, and learning and delivery for two Regional Directors, 14 Area Directors, and 5,700 team members across six states. Functioned as performance consultant to Regional Director for people-related result metrics (turnover/retention, diversity, staffing, bench strength, succession planning) reflecting on guest, sales, and profitability metrics.
  • Chili'S
    Regional Learning Manager
    Chili'S Jun 2010 - Oct 2013
    Dallas, Texas, Us
    Served as learning and delivery leader and restaurant operations partner specializing in delivery and integration of effective learning solutions, project management of brand-wide initiative implementation, performance consulting and support, and organizational culture advocacy for two Regional Directors, 12 Area Directors, and 4,800 team members across six states.
  • Chili'S
    Managing Partner
    Chili'S Nov 2004 - Jun 2010
    Dallas, Texas, Us
    Oversaw $3,100,000 sales restaurant in all phases of team member engagement, sales and guest growth, and profitability. Served as certified training restaurant and trained 12 Managers in market. Leveraged frequent local events including donate profit nights, neighborhood nights, and Chamber of Commerce events.
  • Big Bowl
    General Manager
    Big Bowl Nov 2001 - Oct 2004
    Led $3,300,000 sales restaurant in all phases of team member engagement, sales and guest growth, and profitability. Assisted with recovering restaurant and improving and sustaining performance after eight months. Trained four Managers for market. Maintained position in brand’s top ten restaurants after eight months.
  • Corner Bakery Cafe
    General Manager
    Corner Bakery Cafe Feb 1996 - Oct 2001
    Led 12,000 square foot bakery production plant in all phases of team member engagement, sales and production growth, and profitability in operate at loss operating environment. Oversaw distribution of product with three trucks, sales accounts, and office space dedicated to regional brand support.

Tom Gerdes Skills

Restaurants Restaurant Management New Restaurant Openings Succession Planning Hospitality Multi Unit Hiring Food And Beverage Training Employee Training Labor Control Food Coaching Employee Relations Team Building Catering Culinary Skills Recruiting Talent Management Onboarding Servsafe Leadership Development Performance Management Leadership Development Coaching Food Service Change Management Accountability Organizational Effectiveness Income Statement Hospitality Management Workforce Planning Food Safety Hospitality Industry Organizational Development Local Marketing Leadership Management P&l New Hire Orientations Employee Engagement Management Development Applicant Tracking Systems Workshop Facilitation Training Delivery Hr Policies Labor Management Franchise Consulting Customer Satisfaction

Tom Gerdes Education Details

  • Virginia Tech
    Virginia Tech
    And Institutional Management

Frequently Asked Questions about Tom Gerdes

What company does Tom Gerdes work for?

Tom Gerdes works for Southern Classic Chicken

What is Tom Gerdes's role at the current company?

Tom Gerdes's current role is Operational Leadership | People & Organizational Development | Learning & Delivery | Instructional Design & Implementation.

What is Tom Gerdes's email address?

Tom Gerdes's email address is to****@****ken.com

What is Tom Gerdes's direct phone number?

Tom Gerdes's direct phone number is +130188*****

What schools did Tom Gerdes attend?

Tom Gerdes attended Virginia Tech.

What skills is Tom Gerdes known for?

Tom Gerdes has skills like Restaurants, Restaurant Management, New Restaurant Openings, Succession Planning, Hospitality, Multi Unit, Hiring, Food And Beverage, Training, Employee Training, Labor Control, Food.

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