Administrative and accounting flex position at a coworking space with a cafe and monthly leased tenants, as well as daily workspace visitors. Predominantly responsible for tenant outreach and support, including workspace maintenance, technical support, and invoicing. Expense report generation and accounts reconciliation for multiple business entities. Training new employees and furthering industry knowledge with current staff. Customer-facing reception and support roles in both a workspace and… Show more Administrative and accounting flex position at a coworking space with a cafe and monthly leased tenants, as well as daily workspace visitors. Predominantly responsible for tenant outreach and support, including workspace maintenance, technical support, and invoicing. Expense report generation and accounts reconciliation for multiple business entities. Training new employees and furthering industry knowledge with current staff. Customer-facing reception and support roles in both a workspace and cafe environment. Show less

Server and service trainer at Billy Can Can. Full time from June 2018 to November 2021, part time November 2021 to present. Helped open restaurant as a day 1 trainer. Prepared training materials, established workplace culture, accrued and provided comprehensive knowledge of products, recipes, and purveyors. Generated stable, recurring business over the course of years.

Food server and senior trainer at The Porch. Created and provided training materials for new employees. Cultivated knowledge of food and beverage products, purveyors, sources, ingredients, and allergens. Oversaw cleaning and sanitation duties, customer service, employee culture, and service standards.

Food and beverage service with an emphasis on customer service and sales. Consistently exceeded expectations of speed of service, sales figures, and customer satisfaction, and maintained status as the top lunch shift server in the above metrics.

Managed daily operations. Coordinated material purchase, delivery, and onsite installation. Hired and negotiated rates with installation crews and subcontractors. Point of contact for insurance adjusters, clients, and subcontractors.

Head of the Events department of Northwest Home Improvement Co. Focused on community engagement and lead generation. Wide knowledge base of not only company's products and services, but comprehensive industry knowledge as a whole. Hired, trained, scheduled, and managed employees in customer service and product knowledge.