Tom Glaser Email & Phone Number

Scottsdale, AZ, US

Corporate Profile: "Liveops, a virtual contact center, solves enterprise customer experience challenges by offering an agile, skilled workforce. This Virtual Flex model reimagines agent engagement and scheduling that attracts a better agent profile equipped to meet the fluctuations in contact volume atscale. We relentlessly pursue our mission to improve.

San Diego, California, US

• CORPORATE PROFILE: A $10M information security advisory services firm with 35 employees and 300 contractor staff. RESPONSIBILITY PROFILE: In my current role, I report to the Dir. Professional Services, with 6 employees.
• The Dir. of Professional Services recruited me to assist customers in implementing information security frameworks such as NIST, HITRUST, ISO 27k, and CIS. Over the next 3 months, I functioned as an SME and assisted.
• The Founder/President tasked me to design/implement a new service offering to penetrate vCISO. Within 3 months, I identified requirements, formed a project plan with deliverables, and constructed the final reporting.
• The Founder/President charged me to structure the internship program to retain more interns after completion. I analyzed intern interests and career goals, then built career paths that developed capabilities based on.

Phoenix, AZ, US

• CORPORATE PROFILE: A $100M fitness company with 15,000 employees. RESPONSIBILITY PROFILE: As CISO, I reported to the CTO with a $500M OPEX, five employees, and one direct report. I was responsible for all duties as.
• In the wake of data privacy regulations, the CTO recruited me to assure stakeholders that regulatory privacy provisions were in place. Within six months, I navigated cross-functional coordination, defined the.
• The CTO called upon me to design and integrate a comprehensive data security program to meet all relevant regulatory requirements. Over 90 days, I identified all critical regulatory requirements and specified the.

Phoenix, AZ, US

• ACHIEVEMENTS CONTINUEDRISK MITIGATION
• The CTO charged me to identify and integrate a first-time, best-in-class technology risk management framework to raise customer confidence and reduce regulatory risk. I selected the HITRUST security framework.
• The CTO commissioned me to collaboratively draft extensive documentation for information security policies and procedures. I planned a strategy within 90 days, then defined and documented a comprehensive information.
• In the wake of an acquisition, the CTO tasked me to provide data security evaluations of the target company. Within just seven days, I conducted a deep-dive assessment of the company’s data privacy in support of the.

Greenwood Village, CO, US

• CORPORATE PROFILE: An information security consulting firm with 500 employees. RESPONSIBILITY PROFILE: With Coalfire, I reported to the VP of Healthcare with five employees. My duties included process development and.
• The VP of Healthcare called upon me to craft standardized assessment workflows for more efficient security assessments. Over 30 days, I simplified the complete process into critical phases, integrated stage gates to.

Chicago, Illinois, US

• CORPORATE PROFILE: A $100M information security advisory company with 5,000 employees. RESPONSIBILITY PROFILE: Here, I reported to the Director of Special Projects with five employees. I was responsible for delivering.
• I was recruited to Trustwave and tasked by a manager to act as a liaison/SME for credit card industry data privacy standards. I performed the role of Certified Security Assessor to represent regulatory requirements for.

CORPORATE PROFILE: A staffing and recruiting firm. RESPONSIBILITY PROFILE: With TEK Systems, I reported to the Director of Regional Recruiting and was responsible for undergoing several contract consulting assignments.

New York, New York, US

CORPORATE PROFILE: A financial accounting and audit firm. RESPONSIBILITY PROFILE: In this role, I reported to the Partner with ten employees and managed IT audits for financial institutions.

Armonk, New York, NY, US

CORPORATE PROFILE: A $57B technology company with 282,100 employees. RESPONSIBILITY PROFILE: With IBM, I reported to the Vice President of Global Services and was responsible for information security program management for various clients.

Westlake, Texas, US

CORPORATE PROFILE: A $18.5B company with 33,400 employees. RESPONSIBILITY PROFILE: Here, I reported to a Manager and was responsible for functioning as a Series 7 stockbroker.

Arlington, Virginia, US

GOVERNMENT PROFILE: The land service branch of the United States military. RESPONSIBILITY PROFILE: With the Army, I reported to E5 and functioned as military enlisted personnel.

Master Of Science - Ms, Information Security (Nsa Certified Program)

Technical Certificate, Unix System Administration / Technical Certificate, C Language Programming

Ba, Social Sciences

Education record