Tom Goosmann Email & Phone Number

Hudson, Oh, Us

N Canton, Oh

Implemented strategies, pipeline management, and sales development of Hub's services of Truck Brokerage, LTL, Expedite, Projects, Emergency and High Value shipments with the Multi Modal sales team.

Medina, Oh

P&L responsibility for the $70 million Manufacturing Vertical. Formulated and developed growth and marketing strategies for the vertical as well as promoted Panther’s value proposition to the customer.

Direct responsibilities included strategic vision and goal setting for the field sales team of 600 North American account executives. Provided leadership, motivation, coaching and execution of account development, account retention and solution selling to drive a change of behavior to meet and exceed company goals. Total revenue of responsibility with the team was over $2 billion. Developed a collaborative relationship between account executives with all operating companies and multi channels within YRC and YRCW, which reduced channel and operating company conflicts. Managed in the environment that let individuals develop and achieve their growth goals.

Engineered and implemented the integration of Yellow's centralized customer service approach with Roadway's decentralized customer care model. Created extensive sales training programs for the legacy Yellow team to right sell to the customer's needs. Maximized performance of this team of over 700 through effective organizational design, process and technology enablement. Launched and successfully integrated the inside sales concept to legacy Yellow account executives and customers. Developed creative sales strategies and incentive programs for the inside sales team of 125 and grew this channel 9% through June. Determined best practices with the regional carrier team and implemented the YRC philosophy with these companies.

Member of senior leadership team that lead the North American field sales team of 400 outside account executives, 30 customer care teams and six inside sales teams. Over 1,000 employees were in my scope of responsibility. Developed collaborative relationships with all sales channels to expand and grow the portfolio of services to exceed our growth goal of $1.5 billion in annualized revenue. Achieved quota growth goals in 2007 for only the fourth time in the history of Roadway. Established the strategic vision, plan and metrics of the company's network of customer care centers to drive revenue, profit and customer satisfaction. Created and launched six inside sales teams and grew this profitable channel by 19%.

Created and launched Roadway's largest vertical market. Created supply chain solutions to our retail supplier customers by creating new products and services to reduce retail related charge backs and scorecard issues. Educated all channels on retail solutions and increased revenue streams 15% which reflected 34% of Roadway's revenue in 2006.

Responsible for 30 local sales account executives, two customer care centers and inside sales team for the Chicago market. Developed major metro plan to capitalize on selling Roadway's value proposition.

Guided, coached and mentored 15 account executives to identify supply chain gaps with our customer base and sell a solution oriented portfolio of services to solve the needs of the customer. Capitalized on corporate account experience to collaborate with the multi sales and operation channels within Roadway.

Built and leveraged strategic relationships with some of the largest corporate accounts for Roadway. Achieved four consecutive years of growth on a $110 million portfolio of corporate customers including the company's largest customer, Kmart Corporation. Portfolio of accounts also included GM, Delphi Automotive, Borders, Dow Chemical and American Axel.

Marketing, Selling And Sales Management

Activities and Societies: Captain Men's Swimming and Diving Team

Bachelor Of Science, Business Administration; Marketing