Business Development Manager
CurrentAs an expert in the Pepper Money proposition I generate new business from mortgage broker / intermediaries via outbound sales calls and livechat. Elements of my job have national and campaign management where it is my responsibility to nurture relationships with brokers to hit and exceed commercial targets.My job requires great product knowledge, a full understanding of lending criteria and the ability to give brokers confidence in the end to end mortgage process at Pepper. A full knowledge of the specialist mortgage market and key competitors allows me to expand on Pepper's unique selling points.I work closely alongside Connells, Countrywide and Just Mortgages brokers to develop our relationship. This include managing communication such as mail merges and weekly updates, all the way through to chasing DIP Declines, managing referrals and exceptions with my panel of brokers.I consistently seek broker feedback and data feedback to help develop ideas that help enhance service and product propositions. It’s been a point of mine to create a panel of brokers I can rely on for their insight. As part of my role, I consistently use of data analysis, segmentation and strategic thinking to focus business development campaigns.
