Tom Haman Email & Phone Number

St. Paul, Mn, Us

Ecolab is a $13 Billion global leader in delivering comprehensive solutions and services to advance food safety, maintain clean environments, and optimize water and energy usage for customers in the food, healthcare, hospitality and industrial markets.•Lead team of service professionals supporting Nalco North America field services team covering U.S. and Canada while serving as key member of the Field Services leadership team. •Develop strategy, execute process improvement, drive service excellence, P&L performance, resource allocation and manage CRM system technology and reporting. •Develop and execute Marketing strategy to define value proposition and capabilities, grow profitable sales and customer retention while increasing awareness in the Light Industrial customer segment. •Establish and communicate operational metrics and performance dashboards, with responsibilities including monthly business review (MBR) financial reporting, pricing and forecasting.

Lake Forest, Illinois, Us

•Led large team of sales operations contract and proposal professionals supporting over $6 Billion in contract sales covering North America (US & Canada Business). Responsible for key operational and sales support processes ensuring SLAs & KPIs were consistently met. •Developed and implemented new contract management system driving 10% in productivity savings.•Completed new contract pricing implementation across contract portfolio meeting company sales and earnings goals. •Implemented organizational structure improvements supporting the achievement of 65% increase in team member engagement.

Lake Forest, Illinois, Us

•Led team of fifteen direct reports responsible for effective process support and customer document creation supporting over 4,000 contracts and 3,000 field sellers. •Established team and individual metrics to align daily performance with strategic business objectives. Successfully managed team to improve productivity and eliminate waste by delivering a 50% reduction in cycle time. •Led continuous improvement initiatives that saved 900 hours of work and reduced the contract expiration process by six days. •Key business leader supporting strategic customer negotiation with Fortune 500 customers across all industries.

Lake Forest, Illinois, Us

•Leader of sixteen project management professionals responsible for managing and negotiating a portfolio of high profile, large volume, strategic sales commitments. Managed projects with $1 Billion in Government sales. •Supported initiatives to grow sales 17% in Government and Commercial sales segments while monitoring financial, operational, legal and compliance requirements. •Consistently met department objective of 100% on-time project support rate. Implemented LEAN processes and stood up $50 Million new business service offering.

Lake Forest, Illinois, Us

•Led multi-million-dollar research project managing third-party firm focused on branch services innovation including marketing, advertising and merchandising interfacing with Executive Vice President, Executive Steering Committee, field leaders and process managers. •Led team of over 50 cross-functional team members in 16 regional markets. Completed research project on time and within budget. •Helped lead the strategic planning process, managed planning calendar of events, facilitated strategic planning sessions with senior leadership.

Lake Forest, Illinois, Us

•Managed team responsible for the development, implementation and communication of the Grainger Parts customer marketing strategy including product, pricing, promotion, placement, and targeting. Responsibilities included sales and gross profit accountability for division. •Led the development and implementation of new customer targeting strategy, which resulted in 15% sales growth. Exceeded sales growth plan in key customer segments including National Accounts, Target Accounts, Government and Healthcare segments. •Directed the competitive intelligence research team to benchmark company performance versus key competitors and recommended policy changes that improved customer satisfaction ratings.

Master Of Business Administration - Mba, Marketing

Bachelor Of Science - Bs, Finance, Honors Program, Cum Laude