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Tom Hamilton Email & Phone Number
Patient Care Coordinator
at
Mountain Land Physical Therapy
1 work email found
@wayfair.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Patient Care Coordinator
Location
Ogden, Utah, United States
Company size
Who is Tom Hamilton? Overview
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Quick answer
Tom Hamilton is listed as Patient Care Coordinator at Mountain Land Physical Therapy, a with 1 employees, based in Ogden, Utah, United States. AeroLeads shows a work email signal at wayfair.com and a matched LinkedIn profile for Tom Hamilton.
Tom Hamilton previously worked as Clinic Coordinator at Mountain Land Physical Therapy and Quality Assurance Specialist at Wayfair. Tom Hamilton holds Bachelor Of Science, Photography And Communication from Weber State University.
Company email context
Email format at Mountain Land Physical Therapy
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{first_initial}{last}@wayfair.com
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AeroLeads found 1 current-domain work email signal for Tom Hamilton. Compare company email patterns before reaching out.
Profile bio
About Tom Hamilton
As a Quality Assurance Specialist at Wayfair, I have been working for six years to ensure that our agents deliver an excellent customer service experience, following the company's core principles and best practices. I monitor and review all types of communication between agents and customers, as well as between agents and suppliers, and provide coaching notes for management and feedback for improvement.I have a strong background in sales and retail, having worked as an Assistant Manager at Fred Meyer Jewelers for four years, where I trained associates, sold fine jewelry, and followed strict security guidelines. I also have a year of experience as a Shoe Sales Specialist at Dillard's. I have developed skills in administrative organization, customer satisfaction, and service quality, and I am passionate about supporting the company's vision and learning from every facet of operations.
Listed skills include Photography, Mac, Adobe Creative Suite, Image Manipulation, and 12 others.
Current workplace
Tom Hamilton's current company
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Mountain Land Physical Therapy
11 roles
Tom Hamilton work experience
A career timeline built from the work history available for this profile.
Clinic Coordinator
Current
Mar 2024 - Present
Quality Assurance Specialist
Monitor and review communication between agents and customers, including inbound and outbound calls and emails, to ensure agents are following the company's core principles and using best practices to provide an excellent customer service experience, and provide coaching notes for management to provide to agents.Monitor communication and tickets between agents in various departments and supplier partners to ensure that all contacts were executed professionally and in accordance with set policies and procedures.Flag potential instances of agent work avoidance or systemic problems and escalate them through proper channels for coaching and review.Utilize multiple, detailed rubrics to parse through calls, emails, and tickets, to define coaching opportunities for agents.Work on large, coordinated, "dives" to collect data for stakeholders to help develop new processes and investigate potential shortcomings in company processes, and help analyze data as assigned.
Apr 2022 - Jan 2024
Case Manager
Work assigned tickets to solve escalated problems on customer orders.Analyze order histories and communicate with clients to resolve outstanding questions or customer service issues.Act as a hub of communication among various internal teams (frontline, sales, freight, finance, supplier operations, fraud, etc), suppliers, carriers, and customers to achieve resolutions that satisfy the customer, while also minimizing impact on the company.Use extensive operations experience to make decisions and implement resolutions, independently.Evaluate potential instances of fraud (both internal and external) and escalate to leadership.
Jan 2019 - Apr 2022
Senior Customer Service Representative
Field incoming calls and emails from customers regarding questions and problems on existing and past orders.Place new orders for customers as needed.Maintain high standards of customer satisfaction while meeting and exceeding KPIs.Use creative problem solving to find solutions that guaranteed customer happiness and return, while abiding by procedures and expectations set by leadership.De-escalate customers to prevent the need to transfer calls to escalations team.
Jan 2018 - Jan 2019
Assistant Manager
Run daily store operations along with store manager. Train associates in sales skills and merchandise knowledge.Sell fine jewelry, both bridal and fashion, to clients of all types in a high-end retail environment while adhering to FTC regulations regarding industry disclosures.Follow strict security guidelines in handing, showing, transferring, and maintaining inventory of thousands of diamonds, gemstones, gold, and silver pieces of jewelry.
Sep 2013 - Jan 2018
Sep 2012 - Oct 2013
Senior Lab Technician And Sales Associate
Actively sell cameras to clients by matching them to the best equipment to meet their needs and budgets.Upsell related accessories and services.Address customer service issues and seek quick and cost effective resolutions.Manage fast-paced photo production lab, workflow, and associates.
May 2007 - Aug 2012
Computer Lab Aide: Level 1
Assist students in the campus computer labs with questions or problems relating to campus computer systems and network.
Oct 2005 - Jan 2007
Senior Photographer
Weber State University: Signpost
Take photographs as assigned by the Photography Editors of The Signpost, Weber State’s student-run newspaper.Write interesting and accurate captions for photographs.
May 2006 - Dec 2006
Hewlett-Packard Demonstrator
Watt/Spohn-Universal
Sell, stock, and take inventory of a variety of Hewlett-Packard computers (both desktop and laptop), monitors, scanners, printers, and related equipment and accessories at the BX on Hill Air Force Base.
Jun 2001 - Oct 2002
2 education records
Tom Hamilton education
Bachelor Of Science, Photography And Communication
Diploma, General Studies
Northridge High School
FAQ
Frequently asked questions about Tom Hamilton
Quick answers generated from the profile data available on this page.
What company does Tom Hamilton work for?
Tom Hamilton works for Mountain Land Physical Therapy.
What is Tom Hamilton's role at Mountain Land Physical Therapy?
Tom Hamilton is listed as Patient Care Coordinator at Mountain Land Physical Therapy.
What is Tom Hamilton's email address?
AeroLeads has found 1 work email signal at @wayfair.com for Tom Hamilton at Mountain Land Physical Therapy.
Where is Tom Hamilton based?
Tom Hamilton is based in Ogden, Utah, United States while working with Mountain Land Physical Therapy.
What companies has Tom Hamilton worked for?
Tom Hamilton has worked for Mountain Land Physical Therapy, Wayfair, Fred Meyer Jewelers, Dillard'S Inc., and Ritz Camera & Image.
How can I contact Tom Hamilton?
You can use AeroLeads to view verified contact signals for Tom Hamilton at Mountain Land Physical Therapy, including work email, phone, and LinkedIn data when available.
What schools did Tom Hamilton attend?
Tom Hamilton holds Bachelor Of Science, Photography And Communication from Weber State University.
What skills is Tom Hamilton known for?
Tom Hamilton is listed with skills including Photography, Mac, Adobe Creative Suite, Image Manipulation, Customer Service, Digital Photography, Microsoft Office, and Multitasking.
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