Tom Harrison Email & Phone Number

Melbourne, Victoria, Australia

Currently, I provide strategic advisory services to a startup organization undergoing a digital and operational transformation. My focus is on building a business case for a cloud-enabled solution that incorporates IoT, AI, and Industry 4.0 technologies into a federated smart city power grid. I work closely with key stakeholders to align technology solutions with financial and operational goals, creating a scalable model that leverages security by design and cutting-edge digital platforms.

Melbourne, Victoria, Australia

Manage organizational change and foster innovation, focusing on driving organizational improvement in performance, efficiency, and ensuring future growth. Develop and execute the transformation strategy, ensuring seamless transitions and successful adoption of new processes, technologies, and cultural initiatives. Collaborate closely with senior leadership to define and execute the transformation strategies, leveraging technology, process improvement, and organizational redesign. Developed a multiyear transformation program aimed at aligning business objectives with global growth strategies. Spearheaded workshops and executive engagement sessions, building a comprehensive digital architecture that optimized processes, enhanced technology standardization, and drove measurable business outcomes.

Melbourne, Victoria, Australia

Provides oversight and strategic engagement with both internal (Iron Mountain) and client stakeholders. Helps shape the client’s thinking into the services / applications being delivered. Delivers guidance into the art of the possible, alignment with business objectives and a roadmap to get there. Digital Transformation key note speaker at industry conferences. Developed go-to-market strategies and led cross-functional teams across the ANZ region to execute high-impact digital transformation engagements, driving significant revenue. Designed and launched a Digital Experience Platform (DXP) and collaborated with AWS to list it on the marketplace, ensuring security compliance and integrating AI-driven automation for enhanced customer and employee experiences.

Asia

The Chief Technology Officer's role is to align technology vision with business strategy by integrating company processes with the appropriate technologies. Responsible for all aspects of developing and implementing technology initiatives within Public Sector organisations with a combination of both business and technical skills. Directed regional technology strategy the Public Sector sales engine across Asia, Australia, and New Zealand. Developed public sector frameworks, led Smart City initiatives, and consulted on major projects. Provided thought leadership on IT as a Service, Big Data, Smart Cities, and digital citizen services at prominent industry events.Participate in advisory consulting engagements in,• Private, Public and Hybrid Cloud• IT as a Service transformation • Big Data Analytics• Transformation Business Case Development • Smart Cities

Melbourne, Victoria, Australia

Developed a go-to-market strategy for hybrid cloud services targeting Managed Service Providers in Australia. Created solution blueprints and financial models to support cloud offerings and drove market positioning for hybrid cloud adoption.

Senior consultant delivering IT strategy to define and develop an organisations IT service requirements. Develop business cases to support an IT Strategy and support with financial models. Run strategic workshops, such as CIO strategy planning, Cloud Discovery, IT transformation and IT as a Service Architecture development. The development of strategic roadmaps that align with business objectives, the required program of work and projects. These engagements have been with some of Australia’s largest companies, departments and institutions, across government, finance, commercial and education. Partnered with top-tier organizations to enhance operational efficiency and build comprehensive business cases for IT transformation. Delivered workshops on cloud adoption, Big Data, and IT service management to help organizations navigate their digital journeys.

Melbourne, Australia

My role is to help organisations transform and be able to deliver the next generation of digital services. To collaborate with our technology and services partners to deliver Customer Experience, Service Management and Service Provisioning outcomes. To leverage enabling technologies such as IoT, Data, Analytics, AI, Cloud and Mobility to deliver disruptive solutions. Drove the digital transformation strategy, with a focus on content services, cloud infrastructure, and partner engagement. Created detailed financial models and business plans to support scalable, sustainable operations.

Operations Manager for Group IT providing day to day technical operations leadership of professional technical teams consisting of 95 staff across UNIX, Windows, Network, Service Desk, Problem/Incident management, Data Centre Facilities and Database. Management of major reform initiative including Data Centre, Operations, Network, Infrastructure and Service Management. Executive Group IT leader for IT mergers and separations including Patricks, Baltrans and Kiwi rail. Management of third party service providers and outsourcers. Budget responsibility for the Operations Group.

Melbourne, Australia

Manage a set of accounts within the banking, insurance and finance sector. Worked on various projects, from Insurance application infrastructure upgrades, core banking platforms, online finance applications, ITIL implementation and a major superannuation company’s IT transformation strategy. For all HP business unit performance and revenue within set accounts. Single point of account satisfaction, team performance and escalation.Work across various HP business units to develop integrated solutions A “Circle of Excellence” award winner in 2005 for service excellence.

Melbourne, Australia

Enterprise Account Manager for Sun Microsystems – Victorian Manufacturing and Distribution Industry Responsible for:- Business Development in the Manufacturing and distribution industry sector in Victoria- Regional contact for global accounts in the Victorian automotive sector- Account and relationship management- Development of a strategic marketing plan - Project delivery and management of implementation resources- Revenue generation and gross margin managementWon business in ERP applications infrastructure (JD Edwards, SAP and Oracle), Design/Engineering platforms, freight management, retail, logistics and warehouse management systems. Also engaged in e-commerce initiatives such as supply chain management, virtual logistics and portals with some of Australia’s largest companies. Multiple “Sunrise” customer service excellence award winner.

Graduate Certificate In Digital Transformation, Management Information Systems, General

Currently Studying

Education record

Trainee Technical Officer Training - Telecommunications