Tom Harter work email
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Tom Harter personal email
Experience in Leadership, Operations, Consultative Sales, Cloud Based and Professional Services. Provided complex service offerings in Technical industries, skilled in Communication Network Services, Cloud Services, Partner and Customer Relationship Management. Implemented essential and disruptive benefits of Virtual and Cloud-Based SaaS and automation platforms, incorporating relevant AI, ML, and LLM technologies. Has a sharp understanding of transport technologies that enables access to these benefits, for wholesale, enterprise and individual customers, at any location. This is moving forward at a rapid pace. Some things never change: It is NEVER the quick close. It is the value of client engagement, listening, and providing the best service to customers. Start there. Find and understand their problems. Offer real value. Then deliver the valued solution to their problems.Selling skills were learned by completing the classical Xerox Executive SPIN Sales Program conducted at the Xerox Global Learning Center in Leesburg, VA. Executive and technical level training/development at AT&T offices in Denver, CO; Parsippany and New Brunswick, NJ; Armonk and NYC, NY; and on the campus of MIT, Boston, MA. Certified Lean Six Sigma Black Belt and process. I have led high functioning teams that were inherently growth and success oriented. My team's performance strives to be sustainable, scalable, and most importantly repeatable. Perpetual.I have delivered net new revenue and growth as an individual contributor in highly-competitive markets in the following areas:
Trh Group, Llc
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Sr. Leader, Sales, Business Development, Executive ConsultantTrh Group, Llc Jan 2022 - PresentUsa/Global Service Offerings. Travel Domestically And Internationally.Available for contract/1099 projects, U.S. Sales & Operations, Executive Consultant and Advisor, Effective Leader, Mentor, Coach, Listener to perspectives, ideas, implements change, handles conflict, and continuous learning.
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Sales Director, Ai & AutomationFive9 Apr 2021 - Dec 2021United States & CanadaFive9, a leading provider of cloud software for the enterprise contact center. -
Sr. Account Manager, Telecom Carrier SalesCincinnati Bell & Hawaiian Tel Sep 2011 - Feb 2019Cincinnati Area, KyClosed multi-year deal to provide small cell services for a large wireless provider, one of the first of its kind in the U.S. Post sale, led and managed the implementation project team to a successful close, under budget. Experienced utilizing MS Office, Salesforce.com, ExpensePath, Concur, among many others. Respected Consultant and SME relative to ILEC & CLEC Carrier Services to regional and national carriers. Meeting/exceeding KPIs, existing and net new revenue metrics for national inter-exchange wireline & wireless Carriers and competitive alternate access providers. Services included Regional Voice and Data Connectivity Solutions; Ethernet Backhaul for DAS and Macro & Mini/Micro Cell Towers; Small Cell Site Design and Turnkey Service Provider; Carrier Ethernet as well as Dark Fiber, DWDM/WAVE, and TDM Services; Experience in Disaster Recovery & Data Center Services and Cloud Based platforms. Led numerous large implementation projects (cutovers) and teams.
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National Account ManagerCincinnati Bell Jan 2008 - Sep 2011Strategic net new revenue established through sales portfolio of IT/Data Services to Telco Service Providers: Ethernet, Avaya SaaS Platforms, Audio/Web Conferencing, Data Center, Virtual Data Center, Computer Security, Managed/Hosted Services, SIP and Cloud Computing platforms. Account Management responsibilities for Company's largest, strategic Enterprise customers. -
Regional Sales DirectorCincinnati Bell Jan 2006 - Dec 2008Established net new revenue for national accounts HQ'd outside of Cincinnati (OH, KY & IN). New revenue established at surrounding state universities, a national petroleum company, regional retail convenience store chain, regional retail chain for consumer appliances and multi-location financial services company.
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Director Of Field Operations, Installation & RepairCincinnati Bell Jun 2000 - Dec 2006Directed all aspects of the ILEC Field Operations business unit including P&L, residential service installation and commercial repair operational metrics. Led management teams and personnel for ten (10) Field Installation and Repair Teams (120 Union and Non Union employees). Achieved JD Powers Award for Company Best In Class for Service Delivery (Installation) and Assurance (Repair).
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Strategic Account Repair Team LeaderCincinnati Bell 1996 - 2000Cincinnati Area, KyOversaw Service Assurance for ILEC's market segments, i.e., global consumer goods, banking, hospitals, manufacturing, Federal, State & Local Government, etc. Created/implement in-house program for "Y2K Service Assurance" for all Avaya Product and Services Platforms. Tracked installations, documented and ensured platforms were upgraded to address Year 2000 concerns. Awarded "Key Employee" recognition for the program's success. Responsibilities for region's end user Emergency 911 platforms, including ten (10) E911 Call Centers throughout the region.
Tom Harter Skills
Tom Harter Education Details
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Business Administration -
Economics
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Computer Science
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Graduate Studies In Business/Managerial Economics
Frequently Asked Questions about Tom Harter
What company does Tom Harter work for?
Tom Harter works for Trh Group, Llc
What is Tom Harter's role at the current company?
Tom Harter's current role is Business Leadership, Operations, Consultative Sales, Cloud Based and Professional Services.
What is Tom Harter's email address?
Tom Harter's email address is to****@****ell.com
What schools did Tom Harter attend?
Tom Harter attended Thomas More University, Thomas More University, Thomas More University, Xavier University.
What are some of Tom Harter's interests?
Tom Harter has interest in Boating On Lake Cumberland, Investing, Fishing, Boating In Lake Cumberland.
What skills is Tom Harter known for?
Tom Harter has skills like Telecommunications, Long Distance, Data Center, Voip, Mpls, Wan, Colocation, Managed Services, Customer Relations, Sip, Account Management, Sip Trunking.
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Tom Harter
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